Streamline change management with SunView ChangeGear.
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SunView ChangeGear offers custom pricing plan
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AU
Anonymous User
05/10/21
"Really good for the most part."
What do you like best about Serviceaide ChangeGear? The technical support after setup and the ease of use of the software.
AU
Anonymous User
05/10/21
"Really good for the most part."
What do you like best about Serviceaide ChangeGear? The technical support after setup and the ease of use of the software.
MD
Mark D
05/07/21
"Great Support Staff - SunView"
What do you like best about Serviceaide ChangeGear? Every time that I've needed to reach out for support for out ChangeGear installtion, their support staff has been able to resolve my issue in a very timely manner. The information they provide for my issue is always relevant, and when needed they will connect in and dig deeper until the problem is solved.
JO
Javier O
06/15/20
"Control sobre el mostrador de servicio."
What do you like best about Serviceaide ChangeGear? ChangeGear contiene todos los módulos para apoyar una implementación de gestión de servicios basada en ITIL. La aplicación es realmente estable y madura con numerosas formas de personalizar la experiencia del usuario, así como la forma en que su equipo procesa las solicitudes e incidentes. Los usuarios pueden enviar solicitudes a través de un portal de Internet, dispositivos móviles y correo electrónico. Los ingenieros de soporte de ...
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JO
Javier O
06/15/20
"Control sobre el mostrador de servicio."
What do you like best about Serviceaide ChangeGear? ChangeGear contiene todos los módulos para apoyar una implementación de gestión de servicios basada en ITIL. La aplicación es realmente estable y madura con numerosas formas de personalizar la experiencia del usuario, así como la forma en que su equipo procesa las solicitudes e incidentes. Los usuarios pueden enviar solicitudes a través de un portal de Internet, dispositivos móviles y correo electrónico. Los ingenieros de soporte de ...
Read more
TC
Tylene C
03/05/20
"Experience improved with Changegear 7"
What do you like best about Serviceaide ChangeGear? I like that the support team seems to be really trying to help instead of only response being to purchase more hours even if I have hours already... I know I will like the app once I figure out how to configure to work with our setup. ;-)
TC
Tylene C
03/05/20
"Experience improved with Changegear 7"
What do you like best about Serviceaide ChangeGear? I like that the support team seems to be really trying to help instead of only response being to purchase more hours even if I have hours already... I know I will like the app once I figure out how to configure to work with our setup. ;-)
AU
Anonymous User
09/13/19
"Mitel Networks ChangeGear Deployment (Change Module and CMDB only)"
What do you like best about Serviceaide ChangeGear? ExcellentUser Interface, Flexibility, and Cost What do you dislike about Serviceaide ChangeGear?
RC
Robert C
01/02/19
"Full Featured Product"
What do you like best about Serviceaide ChangeGear? ChangeGear contains every module to support an ITIL-based service management implementation. The software is mature and stable with many ways to customize the user experience and the way your team processes requestd and incidents. Users can submit requests through an online portal, email and mobile devices. The Sunview support engineers answer questions quickly when you need help. A graphical interface makes it very easy to setup ...
Read more
RC
Robert C
01/02/19
"Full Featured Product"
What do you like best about Serviceaide ChangeGear? ChangeGear contains every module to support an ITIL-based service management implementation. The software is mature and stable with many ways to customize the user experience and the way your team processes requestd and incidents. Users can submit requests through an online portal, email and mobile devices. The Sunview support engineers answer questions quickly when you need help. A graphical interface makes it very easy to setup ...
Read more
