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SumUp - New SaaS Software

SumUp Reviews in April 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

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SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

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Showing 81-90 out of 10049

JF

judite faria

10/29/24

5 out of 5

Sumup has done very well in giving us…

Sumup has done very well in giving us local managers. Hamza is ours and when we need to speak to him about an issue he responds un a timely manner. Very good.

SM

St Monica House

10/29/24

5 out of 5

Adam came to pay a visit

Adam came to pay a visit. It was nice to meet someone from the SumUp team. I am quite happy with the service and also with the great help offered by Adam.

BK

Belal Koye

10/29/24

5 out of 5

Had a visit from field agent Mohammed

Had a visit from field agent Mohammed, lovely and very polite. Showed me through how to use sumup and even replaced my device. Lovely service from sumup

S

Sophie

10/29/24

5 out of 5

So easy to work with.

So easy to work with.

RA

Ralph Aderibigbe

10/29/24

5 out of 5

Because its a straight forward…

Because its a straight forward transaction, no delay nor disruption.

A

Aden

10/29/24

5 out of 5

Akshay he is explain very good…

Akshay he is explain very good regarding my SumUp account and offered a free warranty replacement device. His visit was much appreciated.

PF

Patrick finnegan

10/29/24

5 out of 5

Everything about it is great..so far so…

Everything about it is great..so far so good 👍

AD

Andrew Denney

10/29/24

4 out of 5

Online store ongoing payment issue

I was happy with the online store facility until last month. However suddenly my customers can't pay me anymore through the online store. Just getting a payment error screen saying payment could not be processed after entering card details. Customers told me, I tested it with deferent cards and wrote to chat and support e-mail several times, sending screenshots etc on their request. Three weeks now and no reply, no explanation. The chat agents keep saying that a "relevant agent" is dealing ...

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NP

NEHAAL PUREWAL

10/29/24

1 out of 5

DO NOT USE SUMUP UK SAVE YOURSELF

DO NOT USE SUMUP UK, PLEASE NEVER USE THEM, THEY WILL LET YOU ACCEPT PAYMENT, ASK YOU FOR INFORMATION, AND IF YOU ASK THEIR CUSTOMER SUPPORT TO TAKE ACTION, THEY WILL GET GRUMPY AND HOLD £740+, DO NOT UNDER ANY CIRCUMSTANCE USE SUMUP, RUN AND SAVE YOURSELF. THIS IS NOT BECAUSE I HAD A BAD EXPERIENCE, WHICH I ABSOLUTELY AND UTTERLY DID, BUT THIS IS TO WARN YOU, ME AND COUNTLESS PEOPLE HAVE BEEN SCAMMED BY SUMUP, NEVER FALL INTO THIS TRICK LIKE WE DID.

M

Mexita

10/28/24

5 out of 5

Been using it for years and also on our…

Been using it for years and also on our own app for online delivery services.