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SumUp - New SaaS Software

SumUp Reviews in April 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

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SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

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Showing 51-60 out of 10049

KG

Kathy Greenfield

11/01/24

3 out of 5

Sum up card reader

Ordered through Amazon Had real problems with the app Could not get it in English only German Sum up chat useless Emailed no response what so ever After spending hours to try and sort it gave up Returned to Amazon Purchased Square card reader had it up and running within 10minutex

MY

Mr Yogananthan Yogavanam

11/01/24

1 out of 5

PLEASE DO NOT BELIVE SUMUP BECAUSE THEY WILL HACK YOU

Somebody keeps changing my profile but now they haven't paid me £635.16. So we called them from the last five days they said they would call back but they have not so please do not belive sumup because they will hack you.

NK

Nick Kurilovich

11/01/24

1 out of 5

Completely understandable login system…

Completely understandable login system for such big company (I didn’t got any ban or locked accounts notifications). Tried to make two accounts with Gmail (it was first one , after I created second one account and changed mail to mail.ru mailbox) and mail.ru mailboxe . After some time period has lost access to both accounts. Password reset is not working and after each password reset new one doesn’t work. No customer support. Also not possible to use chat bot, because it need access to ...

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DW

Duobeizi Wu

10/31/24

5 out of 5

Fantastic experience with Adam

Fantastic experience with Adam. Super friendly and helpful in explaining things to us. Highly recommended!

RG

Rosie Grunsell

10/31/24

5 out of 5

Akshay Patel visit

Akshay Patel visited today and was very helpful. Great to know we have a contact at sum up should we ever need help.

MA

Mr Ashcan Salehi Naghani

10/31/24

5 out of 5

Great fast payment

Great fast payment

ES

Eliza Shah

10/31/24

5 out of 5

The relationship manager Mohammed…

The relationship manager Mohammed Irshad came to visit me and he was very hands on and coached me comprehensively on how To take and manage all my payments. He was great and I’m in such a better position for managing my shop floor thanks to Him. 10/10 recommended

SE

Saleh Esmailei

10/31/24

5 out of 5

Amazing and fast

Date of experience: October 31, 2024

IP

Ian Pierce

10/31/24

4 out of 5

Easy to use

Easy to use. The odd connection issues

GJ

Ghulam Jilani

10/31/24

4 out of 5

Great work so far straight forward…

Great work so far straight forward things