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SumUp - New SaaS Software

SumUp Reviews in February 2025: User Ratings, Pros & Cons

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4

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SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

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Showing 1-10 out of 10049

JJ

Jasim Javed

11/11/24

5 out of 5

I had the pleasure of meeting Mr Aadam Field Relationship Manager

I had the pleasure of meeting Mr. Aadam Nebi, our local Field Relationship Manager for SUMUP, and I couldn’t be more impressed. He was exceptionally professional, knowledgeable, and friendly, taking the time to address all my questions about the credit card machine setup and usage. His visit truly enhanced my experience with SUMUP, and I feel confident in the product thanks to his support. A 10/10 service—thank you, Aadam!

PB

paul barnett

11/11/24

1 out of 5

DO NOT TOUCH, DO NOT TOUCH

Have been waiting for a payout for over 5 days only for Sum up to say they would not release the money for 2 months. Who do these people think they are ? Its not a small amount of money and paying my mortgage depended on it. What gives them the right to keep peoples very hard earn't money I am now taking legal action Biggest Cowboy outfit I have ever seen. DO NOT TOUCH!!!!!!

QO

Queen Of Hearts

11/09/24

5 out of 5

Hamza is incredible

Hamza is incredible, extremely helpful and very informative! I am so glad I left world pay!

AM

Ali Mahmoud

11/08/24

5 out of 5

It was nice of my new account manager…

It was nice of my new account manager Akshay to come in and provide me with new information regarding savings on my transaction fee’s as well as order me a new card machine with customer care due to battery and intermittent signal issues. Thank you a great experience.

AS

Ania Stark-Ketcher

11/08/24

5 out of 5

Following on from our meeting today

Following on from our meeting today, I cannot thank Imran Khan, our Account Manager, for all he has done for the organisation today. He was extremely helpful and resolved all the issues. I recommend Sumup but I would insist you have a an account Manager assigned to your organisation. THANK YOU IMRAN :)

AP

Alayna Pounder

11/08/24

5 out of 5

Great service from Lee as he helped us…

Great service from Lee as he helped us with a new device and showed us the savings we could make by using SumUp one offer. Thanks again Lee

MH

Mrs hayley malin

11/08/24

5 out of 5

Raj was really polite

Raj was really polite, helped with a few questions I had about the system. Gave me a free stand. Great guy

O

Omar

11/07/24

5 out of 5

Hamza was really helpful

Hamza was really helpful, easy to understand and helped our business lowering the monthly fees.

SB

Serwan Begzada

11/07/24

5 out of 5

Pleasant surprise to have a visit from…

Pleasant surprise to have a visit from a SumUp representative and nice of Akshay to come in and offer us a replacement device as well as show us savings on our account.

CM

Connor Millican

11/07/24

5 out of 5

Lee was great with helping with…

Lee was great with helping with devices. Look forward to my second site to be setup cheers Lee