SuiteCRM Reviews in April 2025: User Ratings, Pros & Cons

Its open source and you can develop any flow according to your business.

What do you like best? - Open Source. - You can customise as per your need. - You can manage Sales,Support,Marketing of any industry. - Enhance User and Role Management. What do you dislike? - Need to Work on UI part - Having bugs most common features like emails,campaign etc - Bad report module. Need good reporting module. Recommendations to others considering the product: You can manage Sales,Support,Marketing of any industry. So without any doubt you ...

Good CRM with quite affordable price.

What do you like best? Suite CRM is good and user-friendly CRM, Previously I was using sales-force CRM and I found it difficult to use suite CRM for few days in the beginning then I find it normal and now I am using suite CRM from almost last one year and I am pretty happy with it. I am able to generate desired reports without any issue get better overview of campaigns and can set task and follow-up for the hot leads. Overall as compare to its price it delivering more than my ...

With Suite CRM we have reinforced our customer service processes

What do you like best? Increase your frequent customers as well as potential ones by strengthening your customer service, marketing and sales processes, adding value to the data obtained through email marketing and capture pages associated with your website and social networks. What we like most is that you can conduct general customer satisfaction surveys with this same open source software What do you dislike? Sometimes the update on mobile devices becomes complicated, it is stuck ...

An excellent CRM tool

What do you like best? SuiteCRM is a free CRM tool and no expenses are incurred in utilizing it. It is simple to track your calls and send them notifications about your products. It is easy to gather feedback from your customers about your products and services using this amazing tool survey option which is very much improved. This enables you to maintain a good rapport with your customers as you are able to know your mistakes and rectify them to improve their satisfaction. What do ...

An excellent CRM tool

What do you like best? SuiteCRM is a free CRM tool and no expenses are incurred in utilizing it. It is simple to track your calls and send them notifications about your products. It is easy to gather feedback from your customers about your products and services using this amazing tool survey option which is very much improved. This enables you to maintain a good rapport with your customers as you are able to know your mistakes and rectify them to improve their satisfaction. What do ...

Marketing SuiteCRM

What do you like best? I really like this solution because it allows me to strengthen relationships with our clients without any inconvenience thanks to   SuiteCRM keeps customer information and helping us interact with our contacts more effectively What do you dislike? I have nothing bad to say their functions act correctly, also has a good technical support that is always attentive to any inconvenience. Recommendations to others considering the product: s a product ...

Easy to use and intuitive CRM tool for tech savvy users.

What do you like best? Suite CRM is the best self-hosted, open-source and customizable CRM. In fact, this is one open-source CRM that can face head-on with any other enterprise or cloud-based CRMs. Right from importing from a traditional database or importing from excel, Suite CRM also allows adding custom fields. What do you dislike? - Too much of customization and hence make sure to take notes accordingly as every customized module interacts differently with the backend. ...

A complete sales and marketing management system, easy to use

PROS & CONS What are the best aspects of this product? - Allows you to create your own modules based on your needs - Comes with freely available modules - You can either customize using a modular builder or go for bespoke customization - Best part is it does not ask for any expensive software add-ons unlike others - Out of the box, functionalities makes troubleshooting a lot easier What aspects are problematic or could work better? - It could be challenging for a new user as he/she ...

SuiteCRM Review.

What do you like best? SuiteCRM is worth investing as it allows you to create customers profile and offers the best customer royalty program. With the program you reward customers redeemable points once they use your services. It have helped in increasing the sales. What do you dislike? There is nothing that i dislike about the SuiteCRM as it meets all the requirements and the support team are willing to help. Recommendations to others considering the product: Although the ...

SuiteCRM Review

What do you like best? SuiteCRM is extraordinary compared to other Customer Relation Management systems that I for one utilized. I've utilized other programming in my past professions however I favor SuiteCRM no doubt. SuiteCRM is helpful when I have to call or email patients to set up gatherings. It is anything but difficult to oversee accounts with bringing in, trading, and consolidating records. My preferred element is the survey highlight, it proves to be useful to realize what our ...