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8.9

Spot Score

SuiteCRM - CRM Software

SuiteCRM Reviews in April 2025: User Ratings, Pros & Cons

Efficiently manage customer relationships and data.

4.3

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SuiteCRM Reviews & Ratings

4.3

Very Good

Based on 91 ratings & 109 reviews

Rating Distribution

Excellent

(79)

Very Good

(23)

Good

(4)

Poor

(2)

Terible

(1)

Expert's Review

SuiteCRM has consistently proven itself as a robust and cost-effective solution for businesses looking to enhance their customer relationship management processes. Its open-source nature is a standout feature, offering unparalleled customization options that cater to the specific needs of companies across industries. The platform is packed with useful ...Read more

SuiteCRM pros and cons

  • Intuitive and user-friendly, making it easy to set up dashboards and manage tasks with little technical expertise.

  • Highly customizable with open-source capabilities, allowing businesses to tailor the system to specific needs.

  • Cost-effective solution, available for free with no license costs, making it appealing for small businesses and startups.

  • Comprehensive tool for managing sales, marketing, lead generation, and customer support in one platform.

  • Outdated and less modern user interface (UI), which many users find unattractive and not intuitive enough.

  • Mobile version is either unavailable or problematic, limiting accessibility and usability on the go.

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