8.9
Spot Score
Efficiently manage customer relationships and data.
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SuiteCRM has consistently proven itself as a robust and cost-effective solution for businesses looking to enhance their customer relationship management processes. Its open-source nature is a standout feature, offering unparalleled customization options that cater to the specific needs of companies across industries. The platform is packed with useful ...Read more
Intuitive and user-friendly, making it easy to set up dashboards and manage tasks with little technical expertise.
Highly customizable with open-source capabilities, allowing businesses to tailor the system to specific needs.
Cost-effective solution, available for free with no license costs, making it appealing for small businesses and startups.
Comprehensive tool for managing sales, marketing, lead generation, and customer support in one platform.
Outdated and less modern user interface (UI), which many users find unattractive and not intuitive enough.
Mobile version is either unavailable or problematic, limiting accessibility and usability on the go.
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Showing 101-109 out of 109
10/11/17
The best Open Source CRM.
What do you like best? SuiteCRM is the de facto standard in the Free Software industry for the business management of the relationship with customers. It is currently backed by a community of hundreds of developers around the world who continually collaborate on application enhancements. What do you dislike? There is nothing that I do not like SuiteCRM, since if there was something to improve, being Free Software we can improve it What business problems are you solving with the ...
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03/14/17
Complete functions all in one solution for a small business
What do you like best? That you can brand the crm to your own brand and that all the functions of crm and includes project management tool as well. What do you dislike? Not much as I have not come across anything that I have had to say damn it! Recommendations to others considering the product Do your research, which I did but found SuiteCRM to have the complete solution all in one for my needs, so I don't need to use multiple software platforms. What business problems are you ...
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11/28/16
SuiteCRM
What do you like best? Full featured CRM for all kinds of customers, associates, partners and subtractors. Even complemented with project and task management as well as email client inside. The ability to change and modify the existing forms is the best after the accomodation period is done. What do you dislike? Some limitations about the UI and database configuration, like one-to-many cases that are not by default implemented in suite. Also, I would like that backup process of app ...
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11/21/16
Customizable CRM Platform
What do you like best? SuiteCRM allows businesses to create a completely customizable platform for their organization. Whether its creating custom fields, or running variable reports - Suite offers fairly comprehensive solutions for organizations of all sizes. What do you dislike? Though it is fully customizable, it can sometimes be difficult to integrate with other softwares and systems. Additionally, I find Suite to have a few too many bugs that sometimes prevents our organization ...
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11/15/16
The most versatile CRM
What do you like best? SuiteCRM is an unrestricted product with more options available than any organisation is ever likely to use. . Much like your mobile phone & its apps, it's comforing to know that many modules & extensions are either already there or available to accomodate changing needs as a CRM (or any software is developed & integrated into a company's workflow. Added to that is the ability to create custom modules without the need for a computer programmer. . If, in ...
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09/30/16
Not The Best For Sales Reps
What do you like best? SuiteCRM is open source. That means you can do a lot of customization within the platform. I like that the contact records give you the ability to schedule upcoming calls, meetings and tasks. I like that I can log notes, calls, emails and meetings against a contact. What do you dislike? I dislike the user interface. It feels like SuiteCRM is a database that had a user interface designed on top of it. However, the work flow for the sales rep is cumbersome. My ...
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07/01/16
SuiteCRM, does everyting you need and more
What do you like best? Unlike most CRM's, SuiteCRM doesn't have varying degrees of functionality dependant upon what you want to pay. As it is free and open source everything is immediately available to you at no cost. What do you dislike? If you want to fully customise the product to your exact needs then you will need someone with the technical know how. There are menus available to help with his but for a fully customised version to suite your needs then you will need some help. ...
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04/15/16
In my short experience with suitecrm, it has failed to dissapoint
What do you like best? The best thing about suitecrm in my opinion is the fact that it leads to a sharp decrease in total cost of ownership since this customer relational management tool is completely open sourced and provides more agility. What do you dislike? Since it is open sourced and relatively new, the online community of suitecrm is not that big and evolving slowly Recommendations to others considering the product Definitely check it out before making a decision What ...
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04/05/16
SuiteCRM, the best free solution, but extra dev time needed.
What do you like best? Modular, quick set up. Very easy to use the basic setup. What do you dislike? Any cusotmisations are rather finicky and some features are missing that are avaiable on other free systems. Country field on addresses is not a drop-down by default. Recommendations to others considering the product Spend a lot of time researching how to modify the system beforehand or else time will be wasted on research that could be used developing/modifying. What business ...
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