SugarSync Reviews in February 2025: User Ratings, Pros & Cons

The Recommended Software For Your File Synchronizing- SugarSync.

What do you like best? Sugar sync allows you to edit your files, view and save them safely and securely between many devices in a very short time. With this, you can always manage the files in whichever manner you want. This software has a feature that enables one to make changes that will also be effective in all other linked devices. The safety of file sharing is guaranteed because the user has a chance to share with the recipients they want thus being secured. It also allows online ...

SugarSync is good at security but the most expensive of storage services

What do you like best? SugarSync has an impressive ease of use and speed. I like to be able to store the backup copies from any location on the computer, as well as being able to do it in several locations at the same time. Another feature that I like is the function of being able to provide protection to folders, however my favorite feature is that of public links, in order to provide customers with download links without them having to access the account or having to grant them some ...

SugarSync allows you to recover files with up to five previous versions

What do you like best? SugarSync allows you to synchronize on all devices, including storage devices connected to the network. I also like that it is integrated with applications such as Zapier or Genius Scan. The best thing is that you can restore up to five previous versions of files and create protected folders. What do you dislike? This service can not play audio or video files and it does not work with collaboration applications such as Office Online, leaving aside something as ...

Sugarsync backs up my computer in the background, keeping all my data safe!

What do you like best? I love the peace of mind it gives me. My computer and all its data is backed up. It also has a great mobile app that allows me to see what is backed up. It is very affordable, easy to use and secure. What do you dislike? I don't have anything negative to say or have any idea on improvements. What problems are you solving with the product? What benefits have you realized? I have all my documents and files safely stored online and my clients files are also ...

Intuitive Syncing Service, but Expensive for What You Get

What do you like best? I used SugarSync for over 5 years to back-up both my home personal files and my work files on different platforms. The apps are compatible with Windows, macOS, iOS, and Android. With a simple login, I was able to access all of my files on any device and keep backups in the cloud. The set-up, ease of syncing/backing up photos and files, reliability of syncing, and ability to create folders to organize your files are the best features. Their desktop version is ...

Great cloud for work, but needs better organization and search

What do you like best? Easy to use. Fast upload/download speeds. What do you dislike? Search function doesn't always operate properly in finding things. What problems are you solving with the product? What benefits have you realized? A central cloud for all co-workers to share and view large documents.

Poor customer service - automatic autorenew

What do you like best? I found it easy to sync two PCs over the Internet. Setup was pretty simple. What do you dislike? Disappointing about the way SugarSync hides the fact that subscriptions are automatically renewed without an opt-out feature. You have to read deep into its Terms and Conditions. If you miss the renew date, there's no relief or attempt to help. They only sent me a link to their Terms and Conditions and made no effort to work with me or even offer a pro-rated refund. ...

SugarSync Works

What do you like best? Once SugarSync is up and running on a device, it provides excellent backup, with almost no effort or thought on your part. You don't have to save files to a particular folder - and I have SugarSync backing up the files I keep on OneDrive and DropBox too, as extra backup. I've been using SugarSync for about 7 years now, and have it installed on multiple devices. It's not cheap, but overall I'm a satisfied customer. What do you dislike? It's rather expensive, and ...

SugarSync is a great cloud service with some glitches

What do you like best? The ability to select which folders to sync on each device. It has versions and sometimes is a lifesaver in case of accidental modification of a file. What do you dislike? I have used it for like 5 years now, I have had some problems during that period, one time, it disappeared a lot of my files, hundreds, I couldn't find them anywhere. After contacting support, it resulted that an unknown issue caused my files to come orphan. They were on any folder nor the ...

Used to be good - but deleted data and no support

What do you like best? It allows syncing of any folder - and having been a user for at least 5 years (I think nearer ten) used to just work What do you dislike? It's deleted all the files in one of our directories. This has happened before - but I just undeleted them. This time they have disappeared from "deleted" too. I submitted a support request three days ago and heard nothing. I cannot have such an important function untrustworthy. Recommendations to others considering the ...