SugarCRM Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Sugar Sell

The most dynamic tool to monitor and analyse complete sales and CRM activities.

What do you like best? Sugar Sell offers a cloud-based client relationship management solution for little and midsized businesses. Its interface includes CRM tools like sales and promoting automation, client support and a facilitate table, product configuration and news and client analytics. Sugar Sell can offer multichannel support and also permitting businesses to attach with their customers through email, live chat, phone and different social media platforms. It is very helpful ...

Perfect tool for keeping track of client data, deal tracking, etc.

What do you like best? SugarCRM is one of the best software as it helps to increase sales faster. It allows small and big companies to track their data like sales, invoices, bills in a much better way. This tool is very easy to use and have an excellent interface. This software always provides the best customer relationships. The interface is responsive and designed very well. It has an excellent database system which can also be copied to other servers. It is very easy to use because of ...

Easily Customizable CRM Solution

What do you like best? Sugar Sell has been a very helpful tool for our organization and has improved our business process. The tool is very flexible and advanced and is capable of handling all our customer data that is needed in our business. Tasks are very helpful and can be attached to almost anything in the tool and remind us of work that needs to be completed. Sugar Sell has very great capabilities and functionality is capable of capturing any data provided to its system. What do ...

Best customer management solution that fits for our small business needs.

What do you like best? Sugar CRM has a lot of befits however I will draw your attention for best features which I realized as I have been using it since a long time. It help in manage marketing automation. It give you option to keep track all of our interactions with our clients. Our company marketing team has been using this tool to keep records and increase sales opportunities. It has a great navigation feature. It is easy to customize as per requirement. I found SugarCRM very easy to ...

Best business market smarter software.

What do you like best? SugarCRM is one of the best software in marketing platform. It helps to grow your business faster. I am using this tool from last two and half years. It always provides best customer relationships in market. It helps me to track all the customers records as well as profit and loss of my organization. Also it show me the contact list of customers, their order dates and everything. It has an excellent ability in customization. So now many business organizations are ...

“Excellent interface and user experience.”

What do you like best? SugarCRM is one of the best software in marketing platform. It helps to grow your business faster. I am using this tool from last two and half years. It always provides best customer relationships in market. It helps me to track all the customers records as well as profit and loss of my organization. Also it show me the contact list of customers, their order dates and everything. It has an excellent ability in customization. So now many business organizations are ...

We really enjoy Sugar because of its ability to customize to tailor our needs.

What do you like best? SugarCRM is the most demand able software in market these days. It supports in accurate account management for sales related works. This tool is handling sales automation as well as marketing automation. It can also manage customer relationship requirements. I am using it daily for customization and automation. Without this tool my works are totally incomplete. It has various features like sales automation, marketing management, call center automation and many ...

Sugar works and gets the job done...I call it old faithful.

What do you like best? Sugar CRM is one of the chief software in the market which manage customers in a proper way. Many companies are dependent on this tool as it supports for sales related tasks. It is a cloud-based application which can manage sales automation, marketing automation, customer relationship etc. It also personalizes the home pages. SugarCRM is developed on an open-source platform. I am using this application regularly which helps me in automation and customization ...

A customer management solution that fits for our small business needs.

What do you like best? SugarCRM is one of the leading tools which manages customers on the marketing solution. It has very good capability in customization as well as sales automation. It is available as a cloud-based solution. Here the mobile access also available for the users. This software provides excellent results for reports and dashboards. This is very flexible and easy to use. SugarCRM is an open source, that's why users can easily track the applications as their needs. I use ...

Simple tool, users like it. Easy on-boarding, easy maintenance.

What do you like best? Sugar CRM is a leading software in business organization which has great ability for customization. Their customer support team is very helpful in every situation. It has several features as I like to use this in my daily business life. It is very easy to access because of its easy design. We use this in tracking applications, controlling eligibility, managing payments of the employees etc. It handles sales automation, marketing automation, account management and ...