Sugar Sell Reviews in April 2025: User Ratings, Pros & Cons

"Great platform for lead management"

What do you like best about Sugar Sell? How flexible it is and how we have been able to adapt it with ease as our business has grown. For example we have added extra modules in-house, somethign I haven;t been able to do with other CRMs. What do you dislike about Sugar Sell? The cost, but you are paying for a quality product and the suport that comes with it, is well worth it. What problems is Sugar Sell solving and how is that benefiting you? All our leads automatically go into Sugar Sell, ...

"Sugar Sell features"

What do you like best about Sugar Sell? Sugar sell helps to built and manage the customer relationship and give the solution to tract the enquiry and offers What do you dislike about Sugar Sell? Nothing negative about to sugar sell it is work very efficiently What problems is Sugar Sell solving and how is that benefiting you? Brings customer data into one place and give the report based on our requirements

"Flexibility is Key for Our Digital Transformation"

What do you like best about Sugar Sell? It's basically seamless integration, specially for our business which is highly dynamic. What do you dislike about Sugar Sell? Customer support may vary depending on the sales contact in turn, intense and non-standard payment collection management that puts the business operation at risk promoting app suspension. What problems is Sugar Sell solving and how is that benefiting you? We can now call our customers by name, this helps us to improve customer ...

"Flexibility is Key for Our Digital Transformation"

What do you like best about Sugar Sell? It's basically seamless integration, specially for our business which is highly dynamic. What do you dislike about Sugar Sell? Customer support may vary depending on the sales contact in turn, intense and non-standard payment collection management that puts the business operation at risk promoting app suspension. What problems is Sugar Sell solving and how is that benefiting you? We can now call our customers by name, this helps us to improve customer ...

"Sugar CRM is a user friendly and customizable system."

What do you like best about Sugar Sell? Easily manage sales, trends, forecasts, etc. Fully customizable to your specific needs. What do you dislike about Sugar Sell? They go through alot of upgrades and even though it is for the better, it takes time getting used to it. What problems is Sugar Sell solving and how is that benefiting you? Sales reporting, trends, forecasts, lot tracebility, contract management, customer contact information.

"A reliable, customizable CRM platform - our team is happy!"

What do you like best about Sugar Sell? Sugar sell is customizable on the module, field, and process level. We've been able to manipulate our instance in pertty incredible ways to perform complex workflows and work for our unique style of business. That's been really impressive for me. What do you dislike about Sugar Sell? Though you can build beautiful dashboards of data, you have no place to input goals. What good is a set of numbers without a goal? We've experienced some bugs in later ...

"Easy to learn, difficult to master"

What do you like best about Sugar Sell? Sugar is loaded with features and things you can do to accomplish virtually any sales pipeline needs. Their support team is relatively quick to respond to questions too! What do you dislike about Sugar Sell? The abundance of features can create a daunting scenario during implementation. They do offer setup services but they are a bit pricey. The documenation is vast, and there is a community forum, but I've found it difficult to always find exactly ...

"Easy to learn, difficult to master"

What do you like best about Sugar Sell? Sugar is loaded with features and things you can do to accomplish virtually any sales pipeline needs. Their support team is relatively quick to respond to questions too! What do you dislike about Sugar Sell? The abundance of features can create a daunting scenario during implementation. They do offer setup services but they are a bit pricey. The documenation is vast, and there is a community forum, but I've found it difficult to always find exactly ...

"A reliable, customizable CRM platform - our team is happy!"

What do you like best about Sugar Sell? Sugar sell is customizable on the module, field, and process level. We've been able to manipulate our instance in pertty incredible ways to perform complex workflows and work for our unique style of business. That's been really impressive for me. What do you dislike about Sugar Sell? Though you can build beautiful dashboards of data, you have no place to input goals. What good is a set of numbers without a goal? We've experienced some bugs in later ...

"Sugar Sell is a flexible and easy-to-use solution for anyone looking for quick customer insights."

What do you like best about Sugar Sell? As an admin, I love the flexibility of creating dashboards and reports our sales representatives need. Sugar Sell also has incredible support for optimizing our usage through customizations and troubleshooting. What do you dislike about Sugar Sell? I would like to see greater implementation of no-code solutions for running more complex reports and customizting views for users. As we move to more no-code softwares, some parts of Sugar Sell seem a ...