Sugar Sell

"At the top of our tech stack"

What do you like best about Sugar Sell? Sugar has insanely robust reporting capabilities. Upper management asks a question, we have an answer; the ability to either filter for data or create a report is a feature we can't live without. Sugar's customer support and integration teams go above and beyond to troubleshoot the rare issue with very timely responses. Five stars (all solid gold) for this CRM. What do you dislike about Sugar Sell? As mentioned, while the data is excellent, Sugar is ...

"Customer Service and Product Agility"

What do you like best about Sugar Sell? The organization behind Sugar is first-class from a client experience standpoint. The product offers a level of agility you do not get with the incumbent CRM cloud solutions, yet it provides an enterprise solution meeting the needs of a $100M+ company. As the executive stakeholder, I could depend on the team at Sugar to make my job more effective and that goes a long way toward the success of my users and the administrator responsible for the system. ...

"Amazing and Flexible CRM"

What do you like best about Sugar Sell? The flexibility and customization options for Sugar Sell are almost limitless. With a beautiful and clean interface training and adoption were easy for our all of our users. When you implement Sugar they'll pair you with an implementation company that assists with getting the system tailored to your processes. Sugar clearly selects these partners with great care and makes sure they are more than expert level with the software. We are looking forward ...

"Great platform for lead management"

What do you like best about Sugar Sell? How flexible it is and how we have been able to adapt it with ease as our business has grown. For example we have added extra modules in-house, somethign I haven;t been able to do with other CRMs. What do you dislike about Sugar Sell? The cost, but you are paying for a quality product and the suport that comes with it, is well worth it. What problems is Sugar Sell solving and how is that benefiting you? All our leads automatically go into Sugar Sell, ...

"Sugar CRM is a user friendly and customizable system."

What do you like best about Sugar Sell? Easily manage sales, trends, forecasts, etc. Fully customizable to your specific needs. What do you dislike about Sugar Sell? They go through alot of upgrades and even though it is for the better, it takes time getting used to it. What problems is Sugar Sell solving and how is that benefiting you? Sales reporting, trends, forecasts, lot tracebility, contract management, customer contact information.

"Sugar Sell for the win!"

What do you like best about Sugar Sell? UX is great, very easy to use. The Tool is also extremely robust with both admin configuration as well as code extensions within the Sugar framework. Not only is it a great sales and customer serivce tool, it can also be extended to be a custom database wtih custom objects/module and custom functionality. Recently added functionality like the focus drawer and action buttons allow for ease of use and the ability to have allfunctionality on one page ...

"Great program, easy to use and easy to customize."

What do you like best about Sugar Sell? It is easy to use and customize, and the customer support is excellent! It allows us to keep track of conversations with customers as well as keep email records. What do you dislike about Sugar Sell? It is a bit overkill for what we need, but what we do need, it does perfectly. What problems is Sugar Sell solving and how is that benefiting you? It helps us keep track of the companies and the people that we deal with. It allows us to create custom ...

"Simple and complete customer management"

What do you like best about Sugar Sell? With this tool, you can know each of our clients' characteristics; when you understand this, you can work marketing campaigns for different audiences from your database; the integration that it has through its API is essential to have a 360 environment in your company. What do you dislike about Sugar Sell? Managing some parts of the platform requires advanced knowledge or help from a third-party agency to resolve cases. This generates an additional ...

"Director"

What do you like best about Sugar Sell? The ability to unify message to multiple stakeholders What do you dislike about Sugar Sell? We have a limited staff. At times feels like we may need a CRM expert on staff. What problems is Sugar Sell solving and how is that benefiting you? One resource to unify a large ISD school service.

"Sugar Sell features"

What do you like best about Sugar Sell? Sugar sell helps to built and manage the customer relationship and give the solution to tract the enquiry and offers What do you dislike about Sugar Sell? Nothing negative about to sugar sell it is work very efficiently What problems is Sugar Sell solving and how is that benefiting you? Brings customer data into one place and give the report based on our requirements