Subsplash Reviews in February 2025: User Ratings, Pros & Cons

We love Subsplash

We love Subsplash. It came along at the perfect time. Praise God! (The only reasons we don't give that fifth star...we joined when they were really booming and couldn't quite give us the best customer support at our launch and our web designer says she feels a bit stifled by their templates.)

Everything you are doing is great and I…

Everything you are doing is great and I would normally give you a higher rating but at the moment you are transitioning in new features (also great) but they sometimes cause minor problems - think you could pre-test new features a little better before putting them out there.

Client Review

Good partnership, fair rates. Good customer service. Don't seem to understand the needs regarding the calendaring of an event being placed into a large pool with others. it creates more work. Used to be organized within a group based on the group it was created in. Now it is in a large pool with others and hard to search for. The new features do not help because our annual dates change and to make it re-occuring doesn't work because to make it re-occurring is to assume the date is the same ...

A HUGE step in the right direction

Subsplash has been a HUGE step in the right direction for us as a church. I only wish I had even more options to customize the look and feel of our site and app. On one hand, it is very easy because they automate most of it, but on the other hand, there are times I wish I had more control. Also, the other reason I give 3 stars is that some of the important features like group messaging and live streaming are additional monthly costs, and rather high costs at that.

I love the app and the website…

I love the app and the website platform... But I'm a little disappointed in the development and client experience... Here are a couple of the reasons why: I was so excited about your launch of "Live" when the pandemic started but was disappointed about the conversation I had with our rep who tried to tell me that streaming to our website was the only real way to do it and that trying to stream to youtube and facebook weren't the best cause of the value of keeping things on your website. ...

We have been having problems getting…

We have been having problems getting into the section to upload our Sunday messages due to big. Hi have been in contact with someone there & it has taken two and a half weeks to rectify so far. This means that the people in our congregation who are needing the during isolation are not able to have access to the message. I think that this is poor service. Regards, Michael

Quick answer and resolution

Thank you! Very fast turnaround on my question!

From product features to customer…

From product features to customer service, our experience with Subsplash has been nothing but EXCELLENT. They turn our fly-by-the-seat-of-our-pants attempts at media into something that makes us look totally professional ;-)

Subsplash has been everything I needed…

Subsplash has been everything I needed for my church and more. No one has tried to push me into upgrading or anything, which is a huge relief from other services, and I can be sure I'll get answers to any question I have.

Over all great experience

Over all great experience, any questions are always answered in a timely manner thank you