Subsplash Reviews in February 2025: User Ratings, Pros & Cons

A Good Experience

A Good Experience I've never had a problem with SubSplash. Everything has always gone very smoothly. I have no complaints.

Good, Reliable and Quick Service

Very happy with the choice of working with SubSplash

All is good!

All is good and we are very happy with everything! Keep up the good work!

The must have all in one ministry tool!

Fantastic Ministry Tool! Mobile App, Website, Streaming and Giving platform all in One. Subsplash has become the connective center of our entire church body. In the age where online service is no longer a question but a requirement, there is a big difference in being a church online or being the online church. At Central Triad Church, Subsplash has made the difference for us.

They Make Us Look Good

Easy to customize and fit the brand of your church. Limitless possibilities to package content from your website, videos and more into one easy to access place.

Exceptional Products

The products that Subsplash offers are exceptional! We have been pleased with our online giving platform, as well as the communication tools offered through the app. As an organization they are responsive to correcting issues and providing enhancements as requested by customers. With that being said, if you ever need to talk to some one URGENTLY, it's not going to happen. The business model they use for interacting with customers is ONE SIDED. It does not, and is not based on customer need, ...

Buyer Beware

Very disappointed in the ability of our app. At this point, everything is just a redirect to our website. Customer service is severely lacking as you have to schedule a meeting to talk to anyone and they are generally 2 weeks out. The cancellation process is awful. You have to schedule a meeting for another sales pitch, and pay 3 months of service is you aren't within a month of your annual renewal.

Subsplash neglects its duties

Subsplash neglects its duties. The company takes no responsibility for mistakes on its system. There is no IT team support, and it placed my credit in flux. I never authorized recurring gifts. Yet an email notification indicated a large amount would be taken out of my bank account at the end of the same month another large gift had been given. I checked my account to see what I can do, hoping I could cancel. The system showed I have no recurring gifts. I’ve attempted to message, to contact, ...

Subsplash is just about the worst…

Subsplash is just about the worst church-related company out there. Our church signed up for their app a month before I came on board. After I started we decided that the $119 a month they were charging was outrageous so I decided to cancel our subscription with them. After 6+ emails they finally responded and set up a mandatory "cancellation meeting". No, you can't just cancel your account you have to have a full-on meeting with them about ti first so they can try to force their way to ...

Subsplash is awesome

The best company to work with for our church app. They've made online giving easy to manage, and just recently called to tell us about some upgrades that will save us money on live streaming! You can tell this service is a ministry for them.