Stratifyd Reviews in March 2025: User Ratings, Pros & Cons

The reports and reports it generates have been very useful for me to draw up new strategies

What do you like best? It has a fairly simple interface that is easy both to handle and to learn, which greatly facilitates its use, the fact that it is not necessary to be a professional in statistics or data analysis turns out to be a very positive element when wanting to use this tool since anyone can use it without any problem, the reports and reports it generates have been very useful to me to draw new strategies and make decisions in a much more objective way based on the data ...

Wonderful support and great team

What do you like best? The Team members being so friendly and helpful. They have helped us instantly with every issue we ran into and have done the most and above and beyond service, commitment, and customer service. Love their team. What do you dislike? I haven’t had any issues implementing Stratifyd into my company, although we have had internal issues - they haven’t been due to Stratifyd, therefore no dislikes.. Recommendations to others considering the product: Absolutely ...

Powerful and modern

What do you like best? Excellent customer support, cutting edge, versatile, continuously improving tool. I like that the frontload on this pays off long term - dashboards can be set up and monitored, but also easily modified if needs change. Also, I appreciate that data can be exported into a csv format for other analysis. What do you dislike? I would like to be able to do some statistical analysis right in the tool, but it's not yet available. Recommendations to others considering ...

Partnering with Stratifyd on Financial Services opportunities

What do you like best? Highly innovative advanced analytics platform with high degree of flexibility and scalability in the market; high potential to solve a wide variety of use cases to drive tremendous business value. High willingness to partner and invest in relationships. High flexibility for market development considerations. What do you dislike? I do not have anything to contribute to this question. What problems are you solving with the product? What benefits have you ...

Stratifyd at Ally

What do you like best? Being able to really tell what a call or chat is about in a much more granular fashion. What do you dislike? The ETL portion that has to take place before we can really get our hands on the data. What problems are you solving with the product? What benefits have you realized? Finding issues that our customers may be encountering, perhaps by us noticing that a certain topic is occurring much more/less frequently.

Game changing technology

What do you like best? With stratifyd I see what my clients and employees are saying across every interaction channel. This can be voice or chat or surveys or crm or public forums. I get one true voice that allows me to make decisions armed with information that would be impossible to unlock and combine otherwise. What do you dislike? I wish I could combine the sentiment analysis into workflows directly in the stratifyd tool. I also wish I could do other types of machine learning on ...

Experience with Stratifyd

What do you like best? The customer support is excellent and smooth to interact with. What do you dislike? The learning curve is too steep for non-technical users. What problems are you solving with the product? What benefits have you realized? NPS Customer Feedback and Sentiment Analysis.

Easy onboarding and fast customer service

What do you like best? Easy to use and configure from an admin perspective. Not to hard for end user to familiarise with the system. What do you dislike? A bit buggy from time to time. User journey could be improved especially around accessing filters applied to widgets. What problems are you solving with the product? What benefits have you realized? Insight generation has seen an improvement in terms of speed and accessibility.

Awesome Tool

What do you like best? The intuitive UI, various models, and customizable taxonomy. Having the ability to update the taxonomy through the UI without the need for DS resources. What do you dislike? Haven't found anything I dislike yet. Love how intuitive the tool is so far What problems are you solving with the product? What benefits have you realized? Categorization of customer feedback data and real-time insights.

Great Potential

What do you like best? Product is comprehensive and easy to use once you spend the time to set it up thoroughly. What do you dislike? The time it takes to set up accurate calculations. Recommendations to others considering the product: Take the time in the beginning to very clearly think through and define what you are looking for before imprementing. What problems are you solving with the product? What benefits have you realized? Made a comprehensive and quick way to see ...