Stratifyd

Wonderful support and great team

What do you like best? The Team members being so friendly and helpful. They have helped us instantly with every issue we ran into and have done the most and above and beyond service, commitment, and customer service. Love their team. What do you dislike? I haven’t had any issues implementing Stratifyd into my company, although we have had internal issues - they haven’t been due to Stratifyd, therefore no dislikes.. Recommendations to others considering the product: Absolutely ...

Powerful and modern

What do you like best? Excellent customer support, cutting edge, versatile, continuously improving tool. I like that the frontload on this pays off long term - dashboards can be set up and monitored, but also easily modified if needs change. Also, I appreciate that data can be exported into a csv format for other analysis. What do you dislike? I would like to be able to do some statistical analysis right in the tool, but it's not yet available. Recommendations to others considering ...

Game changing technology

What do you like best? With stratifyd I see what my clients and employees are saying across every interaction channel. This can be voice or chat or surveys or crm or public forums. I get one true voice that allows me to make decisions armed with information that would be impossible to unlock and combine otherwise. What do you dislike? I wish I could combine the sentiment analysis into workflows directly in the stratifyd tool. I also wish I could do other types of machine learning on ...

Experience with Stratifyd

What do you like best? The customer support is excellent and smooth to interact with. What do you dislike? The learning curve is too steep for non-technical users. What problems are you solving with the product? What benefits have you realized? NPS Customer Feedback and Sentiment Analysis.

Awesome Tool

What do you like best? The intuitive UI, various models, and customizable taxonomy. Having the ability to update the taxonomy through the UI without the need for DS resources. What do you dislike? Haven't found anything I dislike yet. Love how intuitive the tool is so far What problems are you solving with the product? What benefits have you realized? Categorization of customer feedback data and real-time insights.

Powerful and modern

What do you like best? Excellent customer support, cutting edge, versatile, continuously improving tool. I like that the frontload on this pays off long term - dashboards can be set up and monitored, but also easily modified if needs change. Also, I appreciate that data can be exported into a csv format for other analysis. What do you dislike? I would like to be able to do some statistical analysis right in the tool, but it's not yet available. Recommendations to others considering ...

Wonderful support and great team

What do you like best? The Team members being so friendly and helpful What do you dislike? I haven’t had any issues implementing Stratifyd into my company, although we have had internal issues - they haven’t been due to Stratifyd, therefore no dislikes What problems are you solving with the product? What benefits have you realized? AI dashboard view for clients- provides a wonderful experience for them

Partnering with Stratifyd on Financial Services opportunities

What do you like best? Highly innovative advanced analytics platform with high degree of flexibility and scalability in the market; high potential to solve a wide variety of use cases to drive tremendous business value. High willingness to partner and invest in relationships. High flexibility for market development considerations. What do you dislike? I do not have anything to contribute to this question. What problems are you solving with the product? What benefits have you ...

Great Potential

What do you like best? Product is comprehensive and easy to use once you spend the time to set it up thoroughly. What do you dislike? The time it takes to set up accurate calculations. Recommendations to others considering the product: Take the time in the beginning to very clearly think through and define what you are looking for before imprementing. What problems are you solving with the product? What benefits have you realized? Made a comprehensive and quick way to see ...

Good Experience with Stratifyd

What do you like best? I like how versatile the models of Stratifyd are. It allows me to explore more options when it comes to the analytics. What do you dislike? The models aren't as consistent when using text based on non-english languages. What problems are you solving with the product? What benefits have you realized? I've realised that it is easier to predict customer emotion and possibly NPS when dealing with a customer of a particular demographic.