Sterling Talent Solutions Reviews in April 2025: User Ratings, Pros & Cons

"Decent Basic System for Employment Eligibility Screening"

What do you like best about Sterling Talent Solutions? I like that Sterling Talent Solutions is pretty easy to use and user-intuitive. Background checks, I-9 verifications, etc., are pretty easy to execute on Sterling. What do you dislike about Sterling Talent Solutions? I dislike how slow the user interface is. A lot of times, in the middle of tasks, it'll lag and take forever to load. Also, from a peer design perspective, Sterling could use a facelift. The UI is very bare, dull, and ...

"It's been 2 weeks and my background is still pending, they are delaying my start date"

What do you like best about Sterling Talent Solutions? Nothing, they don't help you at all Customer care doesn't take care of anything, all they do is post notes What do you dislike about Sterling Talent Solutions? Everything, communication is the worst, every customer care give you different information, and none of them can help you Recommendations to others considering Sterling Talent Solutions: Don't use them! What problems is Sterling Talent Solutions solving and how is that benefiting ...

"My favorite Background Check Tool!"

What do you like best about Sterling Talent Solutions? Sterling is thorough, trustworthy, and makes me feel confident in clear and concise background checks. What do you dislike about Sterling Talent Solutions? Sterling can be particular about specific dates (date started job, ended job, etc.) but while sometimes it can get caught up, I appreciate how thorough they are. Recommendations to others considering Sterling Talent Solutions: After using multiple other talent solutions, I find ...

"Sterling provides a valuable, reliable background check service."

What do you like best about Sterling Talent Solutions? Typically Sterling successfully completes criminal background check services within 3-5 business days. What do you dislike about Sterling Talent Solutions? Sterling also offers other services outside of criminal background checks. One of which is their employment verification process, this process is not reliable and often times takes a lengthy amount of time to complete or comes back with insufficient information. What problems is ...

"Bulky and Inefficient"

What do you like best about Sterling Talent Solutions? I do like that we can see more detail as different checks are being completed. What do you dislike about Sterling Talent Solutions? Where to even begin. Customer service is extremely lacking. They will try to tell you something in the software isn't acting up until you send proof. They will boot your preferred drug testing location without a heads up (which was a nightmare and took months to get set up in the first place). Oh and on the ...

"Very bad customer experience"

What do you like best about Sterling Talent Solutions? Nothing, it is slow and kill the opportunity for candidate sometimes by delaying the process What do you dislike about Sterling Talent Solutions? Never have phone responsed in customer service. One case went through 5 to 6 verification specialists with nothing doing real work. They only asked for documents from candidate and if the candidate give some documents which is not according to their format. They ignore them and push Candidate ...

"Sterling talent solution makes exceptional maneuvers of background screening testing of candidates."

What do you like best about Sterling Talent Solutions? Sterling Talent is human resources solution that makes hiring much effective and recruitment of employees much simpler. It offers many benefits and helps in drug testing of candidates with any serious health issue. Employee forms and on-boarding services are also provided by it. You can do workforce monitoring in a more efficient manner. It provides the functionality of batch processing .The customer is really satisfied with company’s ...

"Great background tool"

What do you like best about Sterling Talent Solutions? The dashboard, so you can quickly search for applicants results What do you dislike about Sterling Talent Solutions? I dislike not having the option to control the log out time. I appreciate the security precaution but it can be an inconvenience Recommendations to others considering Sterling Talent Solutions: Their platform is awesome and one of the best I have used. I would highly recommend using Sterling Talent Solutions. What ...

"Sterling Talent Solutions Review"

What do you like best about Sterling Talent Solutions? It is super easy to search in order to find a background check quickly. Also, I love that it shows when the ordered is completed, along with status of the order. What do you dislike about Sterling Talent Solutions? I have not found anything that I dislike about this program. Recommendations to others considering Sterling Talent Solutions: It can take a while to get used to, but once you figure it out it is such a great system to have in ...

"Communicative and Fast"

What do you like best about Sterling Talent Solutions? There was always someone available to speak with and my email were always responded to - most of the time sooner than expected What do you dislike about Sterling Talent Solutions? Everyone was very helpful the only thing that was a drag was having to provide W2s for past jobs but it was understandable why they were requesting them What problems is Sterling Talent Solutions solving and how is that benefiting you? Direct deposit was set ...