Statsbot Reviews in February 2025: User Ratings, Pros & Cons

High Touch Customer Service

What do you like best? While they are a small start up, they listen to users when we need important features. Those often end up helping other statsbots clients but it's great that they are able to prioritize these critical tools. What do you dislike? The community is still small, so it can be hard to find others in the same boat (think stack overflow style. That being said, the team is super responsive to issues so it's usually easy to get things sorted out. What business problems are ...

A great drop-in business intelligence suite with a tonne of power to it!

What do you like best? Effortless connection to Mixpanel, Salesforce, SQL servers and more. Reports are extremely easy to build through the Insights area and we're able to schedule reports and add them onto a shared dashboard in about 30 seconds. Finally, and most importantly, the customer service is outstanding. What do you dislike? Upon renaming a measure in a schema, you may end up with a broken saved report. A little prompt or automated rename behind the scene would be great. ...

Easy to use BI with exceptional customer service

What do you like best? For us, Statsbot proved to be the right balance of power and ease of use. It was adopted quickly by the non-technical members of our team. The onboarding and ongoing customer support has been like nothing I've experienced before. The team are incredibly responsive, professional and knowledgable. What do you dislike? Documentation is very short, but the responsiveness of the customer success team more than makes up for it. What business problems are you solving ...

Excellent support, beautiful product

What do you like best? Statsbot has incredible support! Really, really great. Very responsive to feature requests and willing to go above and beyond wherever possible. Also, the dashboards look great and it's quite simple to use. What do you dislike? Documentation needs a bit of work and the UI for building dashboard is missing a few features. What business problems are you solving with the product? What benefits have you realized? Statsbot helps everyone in the company to stay across ...

Great, young product. Very willing to help their clients.

What do you like best? Platform is easy to understand and the team is very helpful. As an agency that doesn't have a full-fledged data science team, having access to their expertise is critical to our success. What do you dislike? Platform is still young and has some minor problems in terms of dashboard display and complexity. It's also tough for non-tech savvy folks to do the set up (not just plug and go, but their team helps fill the gaps. What business problems are you solving with ...

Great product with fantastic support

What do you like best? Statsbot allows very easy visualisation of business metrics from SQL database without any buffering or complex configuration like many other business intelligence tools require. Scheduled and on-demand Slack reports are great to keep our entire team on track. Statsbot's support team is very responsive and helpful. It's great customer experience with them! What do you dislike? It's not that easy to build some tricky custom KPIs, but there are no other tools in ...

Unprecedented Access To And Insight From Our Data

What do you like best? Ability to customize and build anything. Support is awesome! What do you dislike? Ease of breaking your own code (no undo or version control. Recommendations to others considering the product You won't regret it. What business problems are you solving with the product? What benefits have you realized? Operational analytics, Marketing ROI, Business Intelligence (opportunities for improvement, Process innovation (using throw-away dashboards before building things ...

Good for basic analytics integration into slack. Too expensive for SQL.

What do you like best? The ability to build analytics reports and customize the deliverability of the reports into SLACK. Also, the ease of syncing analytics data into the Statsbot Dashboard. What do you dislike? The cost is insane, it is per user cost, so if you have an SMB with 50 employees, you are going to feel the pain. The SQL integration is beyond expensive and there are much better alternatives cost wise. Recommendations to others considering the product If pricing is a concern, ...

Awesome support for an awesome product

What do you like best? The nice design of the dashboards, the flexibility of the model language and the support that's very responsive, helpful, personal and clear. What do you dislike? The Data Schema docs are limited and not very user-friendly (I'd love to see some more best practices, examples and a search function. The good support makes a part of that up, though. What business problems are you solving with the product? What benefits have you realized? Statsbot proved to be a very ...

World-class Service and Game-changing Product

What do you like best? World-class support (and even training, incredibly responsive to feature-requests (the ones that make sense for their product obviously. It's not overly simplistic like Mixpanel (which we no longer use, but still easy to use and learn. If you're looking for a big data reporting tool, look no further than these guys! What do you dislike? Their documentation is somewhat limited but they happily provide answers within minutes. Some features are missing but everything I ...