Statsbot

High Touch Customer Service

What do you like best? While they are a small start up, they listen to users when we need important features. Those often end up helping other statsbots clients but it's great that they are able to prioritize these critical tools. What do you dislike? The community is still small, so it can be hard to find others in the same boat (think stack overflow style. That being said, the team is super responsive to issues so it's usually easy to get things sorted out. What business problems are ...

A great drop-in business intelligence suite with a tonne of power to it!

What do you like best? Effortless connection to Mixpanel, Salesforce, SQL servers and more. Reports are extremely easy to build through the Insights area and we're able to schedule reports and add them onto a shared dashboard in about 30 seconds. Finally, and most importantly, the customer service is outstanding. What do you dislike? Upon renaming a measure in a schema, you may end up with a broken saved report. A little prompt or automated rename behind the scene would be great. ...

Great, young product. Very willing to help their clients.

What do you like best? Platform is easy to understand and the team is very helpful. As an agency that doesn't have a full-fledged data science team, having access to their expertise is critical to our success. What do you dislike? Platform is still young and has some minor problems in terms of dashboard display and complexity. It's also tough for non-tech savvy folks to do the set up (not just plug and go, but their team helps fill the gaps. What business problems are you solving with ...

Great product with fantastic support

What do you like best? Statsbot allows very easy visualisation of business metrics from SQL database without any buffering or complex configuration like many other business intelligence tools require. Scheduled and on-demand Slack reports are great to keep our entire team on track. Statsbot's support team is very responsive and helpful. It's great customer experience with them! What do you dislike? It's not that easy to build some tricky custom KPIs, but there are no other tools in ...

Unprecedented Access To And Insight From Our Data

What do you like best? Ability to customize and build anything. Support is awesome! What do you dislike? Ease of breaking your own code (no undo or version control. Recommendations to others considering the product You won't regret it. What business problems are you solving with the product? What benefits have you realized? Operational analytics, Marketing ROI, Business Intelligence (opportunities for improvement, Process innovation (using throw-away dashboards before building things ...

World-class Service and Game-changing Product

What do you like best? World-class support (and even training, incredibly responsive to feature-requests (the ones that make sense for their product obviously. It's not overly simplistic like Mixpanel (which we no longer use, but still easy to use and learn. If you're looking for a big data reporting tool, look no further than these guys! What do you dislike? Their documentation is somewhat limited but they happily provide answers within minutes. Some features are missing but everything I ...

Powerful Tool for Visualizing, and Taking Action On, Any Data Point

What do you like best? The ability to use multiple data sources at once What do you dislike? Probably that it takes a little while to learn What business problems are you solving with the product? What benefits have you realized? Ability to monitor platform engagement in real time, calculate MRR seamlessly from Stripe, saving hundreds of hours, and a lot more.

Nice experience

What do you like best? Statsbot provides our teams with the metrics that matter to them, all from a centralized place. We use it on a daily basis to support our growth as a business. Slack integration allows us to create communication around good performances and areas of improvements on the fly. What do you dislike? performance of the dashboard could be better Recommendations to others considering the product We were looking for ways to make analytics central in our processes and ...

The Best Analytics, AdWords and Salesforce Chatbot: Statsbot

What do you like best? Statsbot has allowed me to monitor Elegran's most valuable performance indicators from website metrics to funnels across AdWords, Google Analytics, MixPanel and other data sources, like an SQL database. In addition to real-time chatbot notifications in Slack whenever a deal is closed or when traffic or goals cross a certain threshold, web dashboards have enabled my marketing team to engage on a high level with our data every day, instead of running reports ...

Easy to use BI with exceptional customer service

What do you like best? For us, Statsbot proved to be the right balance of power and ease of use. It was adopted quickly by the non-technical members of our team. The onboarding and ongoing customer support has been like nothing I've experienced before. The team are incredibly responsive, professional and knowledgable. What do you dislike? Documentation is very short, but the responsiveness of the customer success team more than makes up for it. What business problems are you solving ...