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STAMP - Customer Success Software

STAMP Reviews in December 2024: User Ratings, Pros & Cons

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STAMP offers custom pricing plan

STAMP Reviews & Ratings

Rating Distribution

Excellent

(9)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(2)

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Showing 1-10 out of 11

JR

Jerry R

03/15/19

5 out of 5

"Great product"

What do you like best about STAMP? Depth of the data and customized views. “The STAMP results were very telling and I am very glad we did it. The key is to be prepared to act immediately on what you learn.” Jerry Rollins, Founder & CEO, Sage

DZ

Dale Z

02/19/18

5 out of 5

"No other assessment platform like this!"

What do you like best about STAMP? We’re getting the responses we need to ensure our clients are getting the best support possible. The assessment set up is very easy. Adding contacts and creating the email campaigns is also very simple. The system gets the job done without making the user feel like there are too many options.

AU

Anonymous User

02/13/18

5 out of 5

"Enterpise Consultant- SaaS- Specializing in Human Capital Managerment and Benefits Adminsitration"

What do you like best about STAMP? Ultimately, the platform is highly intuitive. At login, it's aesthetically pleasing and there is no sense of being "Overwhelmed" and no annoying "pop ups". There is no huge indicator prompting you to mass upload your contacts and begin sending STAMPs. The customer success manager actually wants to work with you throughout the process so you have a better understanding of what you're doing. They dig and uncover your business objectives to make sure ...

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CS

Chris S

02/05/18

5 out of 5

"Game changer in the customer success space."

What do you like best about STAMP? Hands down the simplicity of the tool is the best part. Being able to log into the site, choose my categories of which I want feedback on and then pick the questions is great. The platform is very intuitive, and it makes sending out assessments very easy. I can even create my email campaigns from the platform to send out too. Often times, we find ourselves sending out the same templates with different assessment links customized to the client’s ...

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AU

Anonymous User

02/05/18

5 out of 5

"Disrupter in the Customer Success and Assessment Industry"

What do you like best about STAMP? This is a one stop shop to gain access to the voice of the customer. We can create different STAMP assessments for different customers and clients depending on how much detail we’re looking to obtain. We’re able to choose different categories which allows us to splice and dice the data so the reporting is simple to read. Within the tool, there is also an email tracker that shows us where the client is at in the process of completing their STAMP. We can ...

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AU

Anonymous User

02/02/18

5 out of 5

"Where has this tool been all of my life?!"

What do you like best about STAMP? I can’t say enough good things about STAMP and my customer success manager. From the get-go, I have had nothing but a great experience with STAMP. The one on one training, support and tutorials have all greatly helped me use STAMP successfully. Being able to log into my portal, choose a handful of categories and questions and begin my first STAMP assessment super simple. I can also monitor my account managers that are also using STAMP. The hierarchy set up ...

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AU

Anonymous User

02/02/18

5 out of 5

"Client Assessments and Feedback is crucial in business success."

What do you like best about STAMP? I absolutely love the data and reporting catabolites that STAMP gives me. I can see the results of all of my questions for each STAMP, for all Account Managers or for all accounts. They have found a way to splice the data so region, city, and even zip codes can be determined. Having clear and concise data allows us to put action plans together so we can act. Receiving the feedback is a game-changer for our business because we’re able to capitalize on it ...

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AU

Anonymous User

02/23/18

4.5 out of 5

"Gets the job done"

What do you like best about STAMP? Being able to see the data and reports for each individual STAMP assessment. Also, have the account manager dashboard that’ll show me all of the data aggregated so its very easy to see how well our accounts are doing. The assessments metrics are simplified so anybody can understand the meaning of the outcome from the reports. Also, there are a handful of different reports we can run which gives us transparency into these accounts. It’s helping us get a ...

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AU

Anonymous User

02/07/18

4.5 out of 5

"STAMP OUT THE GUESS WORK OF CUSTOMER OPINIONS "

What do you like best about STAMP? Fast, easy and systematic way to capture the “voice” of our customers. What do you dislike about STAMP?

AU

Anonymous User

08/31/18

1 out of 5

"Analytics into Customer Feedback"

What do you like best about STAMP? Wwe had to worry when we got to renewal time because we didn’t know if our clients were going to renewal. Now that we have STAMP, we know how each and every client is feeling about renewing again.