Squadcast Reviews in April 2025: User Ratings, Pros & Cons

Great for someone switching from PD

What do you like best? With PD, our entire team couldn’t have access to the tool. That was the biggest bottleneck from my viewpoint. Everyone on our team is on Squadcast now. The integration with JIRA is great as well, makes it easy to not have duplicated and stale tickets. What do you dislike? Can’t think of something at this point of time. What problems are you solving with the product? What benefits have you realized? One of our business problems was incident management that is ...

Great app for SREs

What do you like best? Real-time dashboards are a big plus, everything gets updated on web instantly. The same quick and snappy feel is continued throughout other features of the application. It’s super easy to switch Slack channels which are synced for the alerts, depending on noise levels and context. Features like alert forwarding are useful for temporary rerouting of critical alert information. Overall, a very intuitive and easy-to-use product. What do you dislike? There are some ...

Squadcast is the fatigue Terminator

What do you like best? Squadcast stopped a flood of random and pointless alerts from entering our pagers. It has intelligent features like alert suppression and maintenance mode which allows only meaningful alerts to enter the pagers and save our team from fatigue. We have a majority of our traffic in the day time and so run scheduled maintenance on upgrading DBs and other critical components once a month. Squadcast has enabled us to set this into our calendars and manage it without a ...

Squadcast is the fatigue Terminator

What do you like best? Squadcast stopped a flood of random and pointless alerts from entering our pagers. It has intelligent features like alert suppression and maintenance mode which allows only meaningful alerts to enter the pagers and save our team from fatigue. We have a majority of our traffic in the day time and so run scheduled maintenance on upgrading DBs and other critical components once a month. Squadcast has enabled us to set this into our calendars and manage it without a ...

Reducing alert fatigue from day 1

What do you like best? Simple UI/UX and brilliant features to eliminate unwanted alerts. The alert suppression and maintenance mode in particular are the best. They are a smart way to filter the critical alerts from the noisy ones. Engineers could configure them easily and we started noticing the impact from the very first day. We are not wasting any time on useless alerts like the ones that get generated when we run scheduled maintenance on the system. What do you dislike? There aren’t ...

Peace of mind with precise and actionable alerting

What do you like best? Squadcast has been a perfect alerting and incident management solution for us. It has everything we needed - ability to suppress unwanted alerts so that we focus only on critical ones, no-frills integrations with New Relic and Slack, and pricing that's within our budget. Integrations with other cloud tools was easy, but it took us a week to migrate some of our internal tooling and scripts using their API. We saw a significant improvement in the quality of alerts, ...

No more messy operations headaches

What do you like best? Incident timeline shows the complete picture of the incidents and response. We can quickly identify the source of an alert, review the alert information, see who has acknowledged and responded. Actions can be taken in coordination with the responsible team members or “Squads” on the incident specific dashboard. This has helped us in keeping the whole team on the same page regarding various incidents and streamline our operations. What do you dislike? The Squadcast ...

Highly reliable system to aggregate monitoring of critical alarms

What do you like best? It's reliable. Support is great. Product is scalable, flexible and easily configurable. Very good integrations with tools like Prometheus, Zabbix, Cloudwatch which we use. What do you dislike? The UI in the older version was quite lagging. This was unpleasent to use. However, it got resolved a few weeks ago. So, no major complaints. Recommendations to others considering the product Evaluate your use cases in the free trial, they have great support & fast turnaround ...

Using Squadcast to take right actions collectively and fixing issues in time

What do you like best? Collaboration on Squadcast is awesome. It has useful features like incident timelines and virtual war rooms to get more operational transparency in order to handle incidents as a team. The team has taken advantage of this to tightly scope critical incident response activity to Squadcast, to clearly identify the causal flow of activity during incidents much better. What do you dislike? No major complaints so far and it just works. What business problems are you ...

Centralized incident management on one platform!

What do you like best? We mainly used the app to get all our alerting in one platform and managed to actually get the right people to receive the alerts. We, as a team, managed to resolve incidents quicker with the complete visibility on the incident status. What do you dislike? We are yet to have a negative experience. We have received immediate support from their team for any kind of issues we had. And we didn't have many. Recommendations to others considering the product We were ...