Squadcast Reviews in April 2025: User Ratings, Pros & Cons

Afforable and flexible solution

What do you like best? - Flexible setup - Stats like MRR - Multiple services integration What do you dislike? - Lack of export - More advance control like changing suppressed rule What problems are you solving with the product? What benefits have you realized? Squadcast have helped us greatly in our incident management process and on call rotation. It comes built in with proven way of doing things which helped young team like us to get started quickly. And there ...

Squadcast Review

What do you like best? Allows the whole team to know you have acknowledged the request and completed tasks. What do you dislike? Nothing, I found this is perfect in everyway. What problems are you solving with the product? What benefits have you realized? We no longer have the need to take turns to carry a shared after hours support phone/pager

Squadcast - A newcoming game changer in the space!

What do you like best? Hands down it will have to be the service, changes to the platform to work with our needs in a timely fashion is something we are not use to and really enjoy that customized flexibility. What do you dislike? Ability suppress all notifications during a large maintenance or outage. Recommendations to others considering the product: Don't hesitate... pull the trigger the staff is amazing to work with and will help you receive the most from the platform. ...

Awesome product, dependable and very easy to integrate

What do you like best? Very easy to integrate with practically every product we use for monitoring What do you dislike? Phone call is not coming from the same phone all the time, so difficult to make it call when phone is on silent mode What problems are you solving with the product? What benefits have you realized? Monitoring our app and services availability. We now have immediate feedback if something goes wrong

Is a excellent tool for get in real-time information and status of all projects

What do you like best? The time in that the squad is notified, the integration with gcp and others services type is accesible and the notification system is great for all users Communication and error detection have a realtime notification for solve all errors presented in the applications thats we management and help us to improve the time for get a solution detected the bugs or downtime service What do you dislike? Maybe the interface is confused in some scenarists What problems ...

it's really simple

What do you like best? the push notification and call whe something was wrong What do you dislike? sometime the app logout me and this is unlike because you got a alarm you never know about it Recommendations to others considering the product: don't logout me of the app phone when don't use regularly What problems are you solving with the product? What benefits have you realized? well the integration with google chat, jira and jenkis is really good

Incredible value, very reactive team and well maintained platform

What do you like best? It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast ! What do you dislike? The mobile app is not the best but does the trick. PSTN fall back does the trick in case the app is not working and I'm confident that they will fix/improve the app in the future/ What problems are you solving with the product? What benefits ...

Monitoring done right

What do you like best? Squadcast is not just an incident management tool. The best part that I like is the incident discussion history can be used as a knowledge base for the organization. What do you dislike? As of now nothing, the product seems to be very mature. What problems are you solving with the product? What benefits have you realized? We managed multiple systems which had huge traffic with a very small team. More like every individual in the team was responsible for more ...

Squadcast: Been there

What do you like best? - Custom definable escalation policy - You can integrate with N number of services with Squadcast - Complete transparency of the incident response process - Simple UI/UX and brilliant features to eliminate unwanted alerts What do you dislike? I can't find any, really happy as of now Recommendations to others considering the product: Best Centralised incident management tool. What problems are you solving with the product? What benefits have you ...

Good incident management tool for MSPs

What do you like best? Squadcast integrates with different monitoring systems that we have and notifies priority alerts that needs our attention. It has improved our process of dealing with incidents to make sure we never is those critical alerts that affects our systems. As an MSP, we like the fact that we can use multiple account scopes in Squadcast and have common billing for all of them. What do you dislike? While it’s not perfect there isn’t much to dislike. Recommendations to ...