8.4
Spot Score
Unite your team, protect your business.
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Starts from $9/User/Month when Billed Yearly, also offers free forever plan
Squadcast has received glowing reviews over the past 12 months, and for good reason. Users consistently praise the platform for its timely alerts and seamless incident management capabilities. The ease of integration with popular tools like Slack and monitoring platforms such as Prometheus, Zabbix, and Icinga is highlighted as a key strength, making it a ...Read more
Excellent integration capabilities, specifically with popular platforms like Slack.
User-friendly interface and easy-to-navigate features that simplify incident management.
Quick and efficient incident notifications and alerting system.
Helpful customer support team providing prompt assistance.
Limited customization and advanced functionalities available in the Marketplace, potentially restricting some users' needs.
Newcomers may find the platform complex initially, requiring some learning curve without adequate support.
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Showing 91-100 out of 142
GW
Godrej W
11/23/20
Good and easy to get along with free starter plan.
What do you like best? Ease of interaction and simplicity. Basic plan with free 10 users. What do you dislike? Some options like managing on-call on calendar and link to the various sources in alerts were little confusing first to get started with. Recommendations to others considering the product: Very easy to get started, plus the free plan is better compared to all other ITSM tools. What problems are you solving with the product? What benefits have you realized? ...
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DM
Duraiselvan M
11/20/20
I'm using this, it good.Sure i will recommend to my friend.
What do you like best? If i got alert, In correct time i will get message and call.Its working fine. What do you dislike? While i'm acknowlege my alert, the timing taken is little bit long.Its an drawback. What problems are you solving with the product? What benefits have you realized? We are using for warning and critical alert, to indicate to us.
A
Alejandro R
11/20/20
Alejandro Retes review for Squadcast
What do you like best? The way I can organize working teams and corresponding shifts, integrating smoothly with existing tools as JIRA. For us important to keep round robin dynamics and shifts due to our 24/7 support on every timezone worlwide. Squadcast has helped us to organize this specific topic and provide us a visual tool to use a calendar so every colleague can see when/time it is assign to the next shift. What do you dislike? As for now a pretty smooth tool, nothing I ...
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JV
José Victor A
11/19/20
Good service at a reasonable price with all the features that we needed.
What do you like best? - Its very easy to change witch team are responsible for with services with it's service abstraction - The status page feature helped us to improve our avaliablity report to our clients without any aditional development required - Each time that I needed some kind of support, I received a good attendance What do you dislike? - There is some notifications that cannot be disabled yet, like "Reminder: Your upcoming on-call shift for..." email. What ...
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CC
Christopher C
11/19/20
Ok service for notifying
What do you like best? Being able to customize notifications for my devices What do you dislike? Not detailed enough integration with sentry, no easy way to make temporary edits to oncall rotations What problems are you solving with the product? What benefits have you realized? Creating an oncall rotation/notifying oncall about issues
EF
Ernesto F
11/19/20
Is a good system for incident management, the main gap is the management of the schedule.
What do you like best? the integration with a huge amount of others systems What do you dislike? the schedule management is not enought to manage large amount of shifts What problems are you solving with the product? What benefits have you realized? We solved the contact of the people on shifts, this improve the time of response against incidents
RB
Roberto B
11/19/20
I use squadcast instead of Opsgenie and I’m very happy about that choice .Great application
What do you like best? Exciting features and also right pricing for what needed What do you dislike? Status page has not so useful. Need improvement.. What problems are you solving with the product? What benefits have you realized? Managing incident with right priority.
NA
Nikhil A
11/19/20
Best way to manage outages and incidents.
What do you like best? The notification part via call and sms is amazing. What do you dislike? As of now I haven't came across any such thing. What problems are you solving with the product? What benefits have you realized? Reducing the outage duration and resolving the blockers or exceptions on time.
HW
Hayden W
07/10/20
Amazing Potential, lackadaisical platform.
What do you like best? The pricing for the product cannot be beaten. What do you dislike? The platform needs a lot of tweaks to bring it to the level of competitors like OpsGenie and PagerDuty. Escalation policies are not intuitive and to be frank, I am not even sure if my employees are receiving them. In an ever-growing remote workforce, knowing my team has been pinged is critical. The on-call scheduling is tedious, at best. The on-call display is not dynamic, I must sign out ...
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AH
Andrew H
06/24/20
Customer centricity
What do you like best? Since I started working with Squadcast, they have remained consistent in their customer-centric approach. They have implemented many of our features requests which are critical to our fast-paced industry of ever-evolving technology and growing requirements. The ability to have a discussion with the product owner and team behind the product is powerful. I'm happy to continue our partnership with them. What do you dislike? It needs a Terraform module so we can ...
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