Sprinklr

"Amazing plataforma to take datas"

What do you like best? The dashboards, because we can make a lot of anallicis. What do you dislike?

"Best Social Media Management Tool"

What do you like best? How easy it is to keep track of all responses and the vast reporting tools.

"Best social media management tool I have ever used"

What do you like best? Hyper personalizable, great integration with 3rd party tools, 100% reliable plug-in with all supported social and messaging platforms. Planning, scheduling, monitoring, analytics, reporting, benchmarking - absolutely everything available one could even imagine they need.

"Surprisingly amazed and addicted"

What do you like best? I like best that I can send a short message instead of a mail. And you see the profile of the person you are communicating with, that is top. And that I am able to help customers on different channels, not only via chat or email. For now there is no call service from groupon, so creating another way to be able to help customers is amazing. And also that there is a limited time given to solve the cases, makes my work challenging and I love challenging. If your work ...

"Good and Reliable"

What do you like best? How easy it is to build widgets and reports What do you dislike?

"Sprinklr Engagement is Amazing"

What do you like best? This tool provides a central location for our Consumer Relations team to respond to our consumers quickly. We utilize the tool for multiple brands, so being able to respond to all brand social consumers in one place is key! Through reporting we have the ability to track our number of consumer conversations, track SLA to ensure we are responding in an timely manner.

"Sprinklr makes my life easier!"

What do you like best? I really like using Sprinklr. I use it for work to preschedule social post content and our CX teams use it to deal with replies in DMs/Comments and brand term hashtags. Overall, the tool has a lot of great functions and the more you play around with it, the easier it is to navigate. I've been using it for almost 2 years now and any issues I have I can get resolved quickly with support.

"Sprinklr, a useful tool"

What do you like best? Very useful for teams. We can track comments and answers with ease.

"Great Platform to Use for Real Time Engagement"

What do you like best? I love how the rates and data is all realtime, I can see progress even thought the day! I also like seeing realtime interaction between consumers and our social media content! I also like the features that are available for engagement. You can like, hide, reply all in one spot. Makes it super easy to make sure that all comments are addressed, which in turn, affects engagement!

"The best social media management tool for social media marketers"

What do you like best? Sprinklr is an all-around get tool for someone who manages social media accounts. It provides straightforward tools i.e scheduling posts, account management, and engagement sections. I've used other platforms and I find Sprinklr has a better user-friendly interface. Sprinklr is also great for marketers who work in larger organizations and would like to share best practices among their peers. Sprinklr makes it easy to share reports. It allows you to schedule reports ...