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9.3

Spot Score

Sprinklr - Social Media Management Software

Sprinklr Reviews in April 2025: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terible

(4)

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Showing 11-20 out of 246

SM

sushil m

09/07/23

5 out of 5

"Tool for all your social communication needs"

What do you like best about Sprinklr Social? I am a current user of Sprinklr Social The best part is easy to use and user-friendly with ease in handling by all the agents who will be working

JM

Joe M

08/09/23

5 out of 5

"Amazingly in depth social manager"

What do you like best about Sprinklr Social? I am in the end of an evel period with this software and I must say I am super impressed with how intuitive and easy it is to use. It was simple to set up. The amount of depth in reporting is great. The AI writing was on point from the very first try!

AH

Abigail H

07/30/23

5 out of 5

"I like the system. Very easy to use."

What do you like best about Sprinklr Social? How easy it is to use. When I was trained on how to use it, it did not take long. I like how everything you need is there and it is not confusing. Another thing, is I like how it never has issues.

NV

Nino v

07/23/23

4.5 out of 5

"Sprinklr Social is the solution to increase ROI on owned social content"

What do you like best about Sprinklr Social? Sprinklr Social helps us with efficiently planning, posting and analyzing organic social content in a continuously developing digital landscape. With this solution, we do not only save time in managing our owned social channels, but also have high ROI on our content and are able to build social communities. We are able to scale our ROI on content by sharing high-performing content across markets, actively using Sprinklr Insights with Sprinklr ...

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MG

Maria G

07/14/23

5 out of 5

"Content Manager"

What do you like best about Sprinklr Social? I like the capacity it has for reporting. It allows us to see more granular numbers with comments, engagements and sentiment. It over exceeds what competitors can do.

AU

Anonymous User

07/13/23

5 out of 5

"Awesome Sprinklr Experience !"

What do you like best about Sprinklr Social? Working with Sprinklr is undoubtedly a very good experience. It is software that allows the possibility of finding all digital marketing solutions in one place. The possibilities are endless and all based on a robust and solid platform.

MC

Michael C

06/05/23

5 out of 5

"Sprinklr isn't a teenager anymore!"

What do you like best about Sprinklr Social? I have been a Sprinklr customer for the better part of a decade, at three different companies. Every time it was an easy sell to bring on the tool. When I first started working with them they struggled a little with account hand-over from onboarding to success. I am very happy to announce that they fixed this and are now a well oiled machine. They are quick to recognize the competence of their customers and adjust both onboarding and ongoing ...

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SW

Sara W

04/25/23

5 out of 5

"Comprehensive Social Solution"

What do you like best about Sprinklr Social? Streamlines social processes globally and allows for oversight with minimal effort. Scheduling, community management, social listening, reporting, benchmarking - Sprinklr has it all. Working with different teams in different offices is very easy. Audit logs allow you to see who did what and when. You can customize your tags and get very granular with data. 90% of the time I spend doing SMM tasks is spent in Sprinklr, with everyone in one place.

K

Kylee

07/06/21

5 out of 5

Sprinklr is a trusted platform that can help you acquire more clients in a short time.

PROS: We were searching for a tool that could help us automate some of our current tasks, so we decided to see how Sprinklr works and what it can bring on the table. It allows us to customize each of our social media accounts to ensure that we are comfortable every time we are logged to check how things are doing. Through Sprinklr, we were able to develop a better way of communicating with our peers and clients to provide world-class solutions to our products and services.

J

Jamarcus

06/30/21

4 out of 5

It is the best program used for managing all of our social media content.

PROS: I am always looking forward to using Sprinklr because I love seeing people's reactions to the content that we upload. It allows us to make specific changes or improvements to our material. I also love working with their support team because they have always been extra helpful whenever I need help dealing with some problems.