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9.3

Spot Score

Sprinklr - Social Media Management Software

Sprinklr

Maximize your social reach, minimize your effort.

3.9

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Sprinklr offers custom pricing plan

Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terible

(4)

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Showing 1-10 out of 246

KJ

Kalpit J

12/23/23

5 out of 5

"Sprinklr Social - One Stop Solution for all social listening needs"

What do you like best about Sprinklr Social? It is one of the best available tool for social listening and analysis. It is quite easy to understand and use once you get trained on the same. Responding to customer queries and requests is very easy once the social channels are integrated well.

AU

Anonymous User

11/07/23

5 out of 5

"Great platform, wonderful team!"

What do you like best about Sprinklr Social? The platform is easy to navigate, easy to set up, and filled with useful information. Not only is the social listening the best of the best, but the customer support portion of the platform is top tier. We use it everyday between social media management, customer service, and social listening. The customer support is fantastic. We have dedicated members from Sprinklr who meet with us bi-weekly to address any issues or even to teach use new ...

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AU

Anonymous User

11/06/23

5 out of 5

"Sprinklr - an effective and robust social media tool"

What do you like best about Sprinklr Social? We own/operate 100+ individual brands - each with their own social identity. Sprinklr allows us to manage all those brands in one tool and to pull analytics/publish content in the aggregate, individual or group levels.

AV

Arpit V

10/10/23

5 out of 5

"User-Friendly Tool for social media analysts"

What do you like best about Sprinklr Social? Reporting dashboards and ability to show a lot more in-depth details about accounts on various platforms. What do you dislike about Sprinklr Social?

SW

Samantha W

09/24/23

5 out of 5

"ABOVE above and beyond customer service."

What do you like best about Sprinklr Social? Ability to customize the experience for users and customizability of the workspace within the platform. Incredible customer support from account specialists, success managers, and IT support.

AU

Anonymous User

09/22/23

5 out of 5

"Sophisticated Tool for All Your Social Needs!"

What do you like best about Sprinklr Social? I love how customizable Sprinklr is. You can develop your own dashboards, reports, and even custom metrics that help you measure your brand yearly, monthly, weekly and daily. It's incredibly helpful to have customization options for our KPI reporting.

SM

sushil m

09/07/23

5 out of 5

"Tool for all your social communication needs"

What do you like best about Sprinklr Social? I am a current user of Sprinklr Social The best part is easy to use and user-friendly with ease in handling by all the agents who will be working

JM

Joe M

08/09/23

5 out of 5

"Amazingly in depth social manager"

What do you like best about Sprinklr Social? I am in the end of an evel period with this software and I must say I am super impressed with how intuitive and easy it is to use. It was simple to set up. The amount of depth in reporting is great. The AI writing was on point from the very first try!

AH

Abigail H

07/30/23

5 out of 5

"I like the system. Very easy to use."

What do you like best about Sprinklr Social? How easy it is to use. When I was trained on how to use it, it did not take long. I like how everything you need is there and it is not confusing. Another thing, is I like how it never has issues.

MG

Maria G

07/14/23

5 out of 5

"Content Manager"

What do you like best about Sprinklr Social? I like the capacity it has for reporting. It allows us to see more granular numbers with comments, engagements and sentiment. It over exceeds what competitors can do.