9.1
Spot Score
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SpotOn offers custom pricing plan
SpotOn has received a range of feedback in the past 12 months, with some users highlighting positive experiences while others expressing frustrations. One key strength often mentioned is the customer service provided by specific individuals like Ivan Monroe, Morgen, and Crystal Namphy, who are praised for their responsiveness and helpfulness. Additionally, users ...Read more
Responsive customer service, making an effort to help users with issues.
Some users find the terminal setup to be easy and pre-configured with correct information.
Specific representatives like Ivan Monroe and Alaina Brown are highlighted for their professionalism and helpfulness.
Some users appreciate the training provided, finding it thorough and practical.
High fees and unexpected charges, including terminal costs and transaction percentages.
Lack of transparency and communication, leading to surprises and difficulties in understanding billing.
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Showing 81-90 out of 193
WP
We Produce
01/13/22
Wanted to say thanks to Lee Chassy for…
Wanted to say thanks to Lee Chassy for all his help with our first Country Fest Fall Festival, and for getting us set up to use SpotOn for our event! It worked great.
K
Kenneth
01/10/22
He gave amazing customer service.
He gave amazing customer service.Well knowledge and waited for a long time to make sure everything was good
K
KETEETSHA
01/08/22
Good service
good service
BC
Bill Cochrane
01/08/22
Works well.
Works well. No complaints
GC
Greg Collins
01/07/22
Lee Chassy's customer service is top…
Lee Chassy's customer service is top notch. He's been a great resource as we navigate the intricacies of the new loyalty system within our credit merchant services.
M
MS
01/07/22
Excellent & Professional customer…Solution fast
Excellent & Professional customer service. I’m really happy I switched to spoton they have great rate and great system processing and I had to call twice for help and they provide me with Solution fast and I enjoy using there dash board it has everything you need for your transaction info I will recommend spoton to everyone Thanks
B
Blake
01/07/22
Super helpful company
Super helpful company, Jennifer our rep is hands down the best
JD
Jonathan DeNeal
01/07/22
Honest and Straight Forward
Thanks to Lee Chassy, we were able to switch our credit card processing to a company that cares about our small business. Straight forward pricing, easy to use online invoicing tool and they even included a e-marketing platform. Lee didn't just want to sell me their service, he genuinely cares about my business. Thanks Lee!
TS
Tiger Scooter Repair
01/07/22
Great company super helpful in a lot of…
Great company super helpful in a lot of different ways! Spot on capital is also very smooth and easy to use. we have been with spot on a couple of years and we do love their service
P
Peter
01/07/22
Spoton service is great for small or…
Spoton service is great for small or big business their customer services are paramount I will recommend them to any one that requires their service.
