9.1
Spot Score
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SpotOn offers custom pricing plan
SpotOn has received a range of feedback in the past 12 months, with some users highlighting positive experiences while others expressing frustrations. One key strength often mentioned is the customer service provided by specific individuals like Ivan Monroe, Morgen, and Crystal Namphy, who are praised for their responsiveness and helpfulness. Additionally, users ...Read more
Responsive customer service, making an effort to help users with issues.
Some users find the terminal setup to be easy and pre-configured with correct information.
Specific representatives like Ivan Monroe and Alaina Brown are highlighted for their professionalism and helpfulness.
Some users appreciate the training provided, finding it thorough and practical.
High fees and unexpected charges, including terminal costs and transaction percentages.
Lack of transparency and communication, leading to surprises and difficulties in understanding billing.
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Showing 71-80 out of 193
VC
Valued Customer
02/04/22
We are so happy to have found SpotOn
We are so happy to have found SpotOn. This company is all about helping businesses to meet their full potential. From my sales representative to all of the other representatives that have helped me through the process it’s been mind blowing. We are looking forward to many years with this amazing company.
LV
Leo Vazquez
02/04/22
Our experience with SpotOn has been…
Our experience with SpotOn has been amazing so far. The installation went smoothly and the entire team has been so helpful. I’ve called the help desk and they help walk me through an issue.
DD
Dave Delovely
02/03/22
This is a great service
This is a great service, or Rep Chris Monaghan does a great job taking care of the 1 small issue while we were learning and not Spoton problem, since then no problems for a year, as we use this in our food truck. Only complaint is the hand held is too hard to scroll through all the items to select and there should be an option to have a "Touch Pad" type screen to mount on the counter for a mobile unit application with out having to purchase a full expensive restaurant system. Even if it ...
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ES
Eyecatcher Signs, LLC
02/03/22
Excellent service that went beyond what…
Excellent service that went beyond what I expected. Jerry Wells ha done an excellent job and I highly recommend him.
LH
Larry Hammel
02/03/22
You guys are Spot on!
The organization and employees are "Spot On!" Great setup, service and implementation. Looking forward to using the platform daily. Again the employees have gone above and beyond to accommodate all our needs in a POS. Will report back. Thanks for everything!
M
Marcos
02/03/22
All in all good but theres is room…
All in all good but theres is room improvement
L
Lisa
01/26/22
Very good and easy to use
Very good and easy to use
DJ
DARRYL JONES
01/25/22
Always "SpotOn" and professional
Always "SpotOn" and professional
CB
Christina Benn
01/25/22
The entire process has been wonderful
The entire process has been wonderful. The Installer arrived at 5:00am and had us up and running by 7:00am. Then he and our sales rep stayed with us all day to train my staff and make any changes needed. Then my sales rep came back two more days and helped with back of house training. I can't say enough of how nice it was to have such a strong support system. I would highly recommend SpotOn.
D
David
01/24/22
Great Agent ..
Adam, our Agent, is a great person, very knowledgeable and helpful … We have no problems with the system … All good ..
