SpotOn Reviews in April 2025: User Ratings, Pros & Cons

frequent spam

frequent unsolicited spam emails with no option to unsubscribe Edit to add: Since this review and response from the company, another e-mail came in, still with no unsubscribe option.

Customer Service Always Amazing!

We loved our experience and our customer service rep Cgris Jones was extremely helpful! SpotOn is SpotOn with their service!!

There were some issues when switching…

There were some issues when switching to new system and Krystal fixed everything as soon as we noticed a problem

Great communication with us enabling…

Great communication with us enabling perfect process!

We have been an owner of Spot On for…10 months

We have been an owner of Spot On for our POS at our business Foley Brunch & Supper Club. Everything, when it is new, is a challenge. However, our representatives that we talk to, mainly Ivan Monroy and Jonathan Hearn have made our learning journey much, much easier. I highly recommend your choice for your POS to be that of Spot On. You won't be disappointed!

Morgan Feane

Morgan Feane, Truly has been amazing. I have been experiencing difficulties with the website and BOH stuff. Morgan Feane has always jumped right on the phone to make sure that I'm taken care of and happy. Way to go Morgan Feane. WOOO WHO !!

Krystal and jon were great at helping…

Krystal and jon were great at helping us integrate OLO to our company.

Ivan Monroy has been an invaluable…

Ivan Monroy has been an invaluable asset in navigating the intricacies of the menu. His guidance has been instrumental, seamlessly leading me from the inception to the completion of email marketing initiatives. Working with Ivan has been a transformative experience, and I can confidently say he stands as one of the best professionals I've had the pleasure to collaborate with during my time at SpotOn. His expertise and support have truly elevated the quality of our work together.

I had a multitude of questions as we…

I had a multitude of questions as we are new to the system. Ray Zada was extremely patient, kind and helpful. After just one zoom I have a much better sense for this program.

"Shady- Avoid This Service At All Costs"

What do you like best about SpotOn? N/a there really isn't anything good to say about this experience. What do you dislike about SpotOn? The PoS was basic as they come and crashed frequently. The rates are ridiculous compared to others. After calling to cancel, I missed another call the next day from then. I was going back to my original processor. That ended up with me not cancelling my account, and proceeded with months of extra charges for a service I wasn't using. It tools another round ...