SpotOn Reviews in April 2025: User Ratings, Pros & Cons

BEWARE . Lies lies lies.. RUN AS FAST AS YOU CAN

I have been with spot on for almost 6 years now. Their sales rep came in. I signed up and I gave him a check to an account. We didn’t want to use, he told me to sign up anyways and when we open our business account we could switch the checks. We switched the checks ,he came in and put the correct account number down and then decided to leave our other account open so for the last five years, we’ve been getting charged $58 a month on an account we never use or ever use and never check. I’ve ...

Germain Huval is awesome professional…

Germain Huval is awesome professional fast and helpful is the best

There Retail POS is a pos

There Retail POS is a pos, square has twice as many features, they seem to specialize in restaraunts but not retail stores, pos is basically worthless and outdated compared to square and clover. Promised personal agent to work with, but all phone calls and emails ignored.

There Retail POS is a pos

There Retail POS is a pos, square has twice as many features, they seem to specialize in restaraunts but not retail stores, pos is basically worthless and outdated compared to square and clover. Promised personal agent to work with, but all phone calls and emails ignored.

Alaina Brown is top notch

Alaina Brown is top notch! She has truly made my experience with SpotOn beyond smooth. Whenever I would have a question or need help with adding/taking away menu items she is quick to respond and kind in doing so. When on zoom calls she is professional, comfortable to talk to and explains things thoroughly. I truly could write so many kind words. I have worked with her on numerous occasions as I always have questions!

Excellent Service!!!

My personal experience, service always has been very good. Customer service department has been excellent, Ivan Monroy always answers and take care of the different needs that my business requires. He is great doing his job.

Very thorough and practical

Thank you for taking the time to get us familiar with the system. Your training was very thorough and relevant. Thank you so much.

Patient and effective

Great customer service, Dylan was patient and understanding and willing to do whatever was needed.

Toni is amazing to work with

Toni is amazing to work with. She is friendly, responsive and managed our project in a timely manner. She even followed up to verify that our needs were met. I highly recommend working with her and give her 5 stars all the way! Thank you Toni for your help.

Jennifer for the win!!!!

Jennifer with restaurant success has been amazing!!!! On top of everything! Has been an incredible help!!!!