9.1
Spot Score
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SpotOn offers custom pricing plan
SpotOn has received a range of feedback in the past 12 months, with some users highlighting positive experiences while others expressing frustrations. One key strength often mentioned is the customer service provided by specific individuals like Ivan Monroe, Morgen, and Crystal Namphy, who are praised for their responsiveness and helpfulness. Additionally, users ...Read more
Responsive customer service, making an effort to help users with issues.
Some users find the terminal setup to be easy and pre-configured with correct information.
Specific representatives like Ivan Monroe and Alaina Brown are highlighted for their professionalism and helpfulness.
Some users appreciate the training provided, finding it thorough and practical.
High fees and unexpected charges, including terminal costs and transaction percentages.
Lack of transparency and communication, leading to surprises and difficulties in understanding billing.
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Showing 161-170 out of 193
AA
AK Automotive LLC
11/15/21
No chance to dispute chargeback?
Found out this morning that I received a chargeback of almost $600. I noticed it on my bank account but never got any notice it was happening or warning - I was not allowed to fight back. Now someone that owed me $ for 15 months finally paid - then got it right back. Luckly I personally handled it with the customer but I will definitely cancel service I ever loose $1 due to charge back that I was not informed of until after the money was taken from me.1st charge back in 10 years and I didnt ...
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NE
Nails Express
11/11/21
Great to work with SpotOn
Great to work with SpotOn. Thanks for having business with Nails Express
TN
Trendy Nails
11/10/21
👍🏼👍🏼👍🏼
👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
DR
Dr. Ross Graham
11/10/21
I like this company far better than…
I like this company far better than Square in a Multitude of ways. 1) service 2) price3) ease of use
UF
Unclaimed Furniture and Mattre
11/09/21
Lee Grissom is fantastic
Lee Grissom is fantastic! We would recommend him to everyone, if we have a small problem he is always available even on weekends. Thanks, Lee
DA
Dix Automotive Recycler
11/09/21
Great company great service always on…
Great company great service always on point. James is a great guy smart and always there to help or answer questions
RL
Richard Lane
11/09/21
Best we've used in over 40 years of…
Best we've used in over 40 years of business.
SA
Shine Auto Detailing
11/09/21
Spot on!
Spot on is on POINT! Best service so far out of my seven almost eight years of running a Detail Shop. Thanks for keeping the bar raised.
JA
JB Auto
11/09/21
Everything has been taken care of in a…
Everything has been taken care of in a professional and fair manner
R
ROSEADAHS
11/09/21
Service was excellent
Service was excellent! Very fast! We still need assistance occasionally and always receive help immediately! System works great and is easy to navigate! Our sales person was amazing and we’ve made a new friend!
