spotsaas-logo
Get Listed

9.1

Spot Score

SpotOn - POS Software

SpotOn Reviews in April 2025: User Ratings, Pros & Cons

Stream, edit, share with ease.

4.2

Add to compare

SpotOn offers custom pricing plan

Request a Quote

SpotOn Reviews & Ratings

4.2

Very Good

Based on 176 ratings & 193 reviews

Rating Distribution

Excellent

(130)

Very Good

(17)

Good

(12)

Poor

(6)

Terible

(28)

Expert's Review

SpotOn has received a range of feedback in the past 12 months, with some users highlighting positive experiences while others expressing frustrations. One key strength often mentioned is the customer service provided by specific individuals like Ivan Monroe, Morgen, and Crystal Namphy, who are praised for their responsiveness and helpfulness. Additionally, users ...Read more

SpotOn pros and cons

  • Responsive customer service, making an effort to help users with issues.

  • Some users find the terminal setup to be easy and pre-configured with correct information.

  • Specific representatives like Ivan Monroe and Alaina Brown are highlighted for their professionalism and helpfulness.

  • Some users appreciate the training provided, finding it thorough and practical.

  • High fees and unexpected charges, including terminal costs and transaction percentages.

  • Lack of transparency and communication, leading to surprises and difficulties in understanding billing.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 151-160 out of 193

MR

Mountain Road Deli & Spirits

11/15/21

5 out of 5

Spot on is a great company with good…

Spot on is a great company with good knowledgeable employees.specifically Mr.James Clark and sales person Jennifer Naylor. I will not hesitate to give five stars for excellent service.keep up with good work .we are happy with the company.

PT

Park Taxes & Services

11/15/21

5 out of 5

TODO ESTA RIGH ON TIME

TODO ESTA RIGH ON TIME, GRACIAS

AB

Auto Body Shop

11/15/21

5 out of 5

Spot on has great prices and way less…

Spot on has great prices and way less fees than other companies has done a great job for our company.

MS

Main Street Billards

11/15/21

5 out of 5

Greatest Software ever

Spot on is the best POS system i have ever used. It’s simple and powerful in every way. I cannot imagine not using it after having it. It’s simple and has never went down or glitched in any way. There is no system close !!!

FM

Fish Mania

11/15/21

5 out of 5

My sales rep is amazing!

My sales rep is amazing!

GB

German Bratwurst Food Truck

11/15/21

5 out of 5

really spoton very good with our food…

really spoton very good with our food truck smile

FP

Fire Pit BBQ

11/15/21

5 out of 5

Great customer service and very…

Great customer service and very responsive

CN

Coney N More

11/15/21

4 out of 5

The software needs to be consistently…

The software needs to be consistently working. It is often failed when charging and make double charges unknowingly.

GK

Glass Kingdom, LLC

11/15/21

4 out of 5

Platform is not helpful

Platform is not helpful at all. When we need to find transaction details it doesn't help.

MC

Mi Corazon Mexican Restaurant

11/15/21

4 out of 5

Payment processing is still has…

Payment processing is still has glitchesSpecial the customer facing one when selecting apply payment it freezes and you have to restart the payment process on about 90% of the transactions