9.1
Spot Score
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SpotOn offers custom pricing plan
SpotOn has received a range of feedback in the past 12 months, with some users highlighting positive experiences while others expressing frustrations. One key strength often mentioned is the customer service provided by specific individuals like Ivan Monroe, Morgen, and Crystal Namphy, who are praised for their responsiveness and helpfulness. Additionally, users ...Read more
Responsive customer service, making an effort to help users with issues.
Some users find the terminal setup to be easy and pre-configured with correct information.
Specific representatives like Ivan Monroe and Alaina Brown are highlighted for their professionalism and helpfulness.
Some users appreciate the training provided, finding it thorough and practical.
High fees and unexpected charges, including terminal costs and transaction percentages.
Lack of transparency and communication, leading to surprises and difficulties in understanding billing.
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Showing 131-140 out of 193
CC
Capital City Locksmith
11/16/21
Best Card Processor
We love the service but we love our rep Jerry even more. To have a local rep was paramount when deciding what company to move over to.I highly recommend Spoton, it's a the best service we've ever had hands down and they don't take you to the cleaners like ol 1st whats it's name and junction blah blah did
GI
Gift Innovations
11/16/21
SpotOn has been a life saver
SpotOn has been a life saver. The processing fees are less than any other provider. Calvin Dotson is super helpful and friendly.
DH
Darryls Hair Studio & Spa
11/16/21
Everytime this company has solved and…
Everytime this company has solved and answered my questions, giving me complete and accurate directions how to solved my problem! Love them!
MT
Michael Tran
11/16/21
Owner
I like very muchGood job
WO
Word of Mouth Cleaning Service
11/16/21
This work great for my carpeta cleaning…
This work great for my carpeta cleaning business.
PA
Peninsula Auto Gallery
11/16/21
Once the system's commands/operations…
Once the system's commands/operations are learned, it is easy to use on the daily without needing assistance from support. There are not a lot of errors that take place with our machine but when there are, the tech support and representatives provide the help necessary.
C
Consumer
11/16/21
The problem you have is the device…
The problem you have is the device doesn’t take the tip and double charge with out control some time make customer up set
TC
The Copper Post
11/16/21
Overall Review
The payroll detail report, as well as others, have a font that is so small and so light it is almost impossible to read when printed. We need this report to enter our payroll numbers and we have to actually have it open on a screen to be able to read it for entry. we have requested that the font be enlarged or at least bolded but no-one even bothers to get back to us. There are other reports that use the same small font, same problem. This is also a challenge on their POS screens. They have ...
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QM
Quartzsite Minerals
11/16/21
Staff dont do their job right
Staff dont do their job right
RL
Rapid Lube Auto Center
11/16/21
No contact unless I have a problem
No contact unless I have a problem
