spotsaas-logo
Get Listed

9.1

Spot Score

SpotOn - POS Software

SpotOn Reviews in April 2025: User Ratings, Pros & Cons

Stream, edit, share with ease.

4.2

Add to compare

SpotOn offers custom pricing plan

Request a Quote

SpotOn Reviews & Ratings

4.2

Very Good

Based on 176 ratings & 193 reviews

Rating Distribution

Excellent

(130)

Very Good

(17)

Good

(12)

Poor

(6)

Terible

(28)

Expert's Review

SpotOn has received a range of feedback in the past 12 months, with some users highlighting positive experiences while others expressing frustrations. One key strength often mentioned is the customer service provided by specific individuals like Ivan Monroe, Morgen, and Crystal Namphy, who are praised for their responsiveness and helpfulness. Additionally, users ...Read more

SpotOn pros and cons

  • Responsive customer service, making an effort to help users with issues.

  • Some users find the terminal setup to be easy and pre-configured with correct information.

  • Specific representatives like Ivan Monroe and Alaina Brown are highlighted for their professionalism and helpfulness.

  • Some users appreciate the training provided, finding it thorough and practical.

  • High fees and unexpected charges, including terminal costs and transaction percentages.

  • Lack of transparency and communication, leading to surprises and difficulties in understanding billing.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 121-130 out of 193

DG

Dean Godfrey

11/16/21

5 out of 5

Spot on to the rescue!

I couldn't find the thermal couple to put my heater a vanguard at any hardware home Depot gas supply company nowhere spot on was spot on they came through with the right thermocouple delivered within days way ahead of schedule at a good price thanks guys

BP

Bigfork Pro Tow

11/16/21

5 out of 5

Changing to SpotOn has been … SpotOn

Changing to SpotOn has been an easy transition, surprisingly pleasant experience and the savings are SPOT ON! (Really tee'd it up for me) Seriously, John Reed, our rep walked us through step by step and set us up with the web page team and we couldn't be happier. Our web site is up and running, we are seeing good traffic and the credit card expense savings is fantastic.Thanks John, for hooking us up!

B

BeautyFi

11/16/21

5 out of 5

Excellent Merchant!!

Excellent Merchant!!! great service!!!!

TD

The Drome

11/16/21

5 out of 5

After our first year with Spoton we are…

After our first year with Spoton we are very pleased. Their sales, product options, and tech support are all first class.

ES

Efficient Solutions

11/16/21

5 out of 5

I've always had great results using the…

I've always had great results using the platform on the PC! I would love it if invoices could be saved and copied though!

RG

Riverside Glass Company, Inc

11/16/21

5 out of 5

Great customer service

Great customer service. From my local rep Brooke Forgetta to the back end staff, I feel well supported. I now have cutting edge processing technology and the additional marketing tools!

TC

Top Cycle Palm Beach

11/16/21

5 out of 5

Nice Job keep it going

Nice Job keep it going

MT

Michael Tuczynski

11/16/21

5 out of 5

I've been very impressed with Spot On

I've been very impressed with Spot On. Ease of use is refreshing, along with the level of Technical and service help if needed.

M

Mustafa

11/16/21

5 out of 5

owner salam halal market

doing good keep

LP

Los Pepitos Locos

11/16/21

5 out of 5

I'm happy with spoton because all the…

I'm happy with spoton because all the time when need help they got it right away on it thank you guys for all your help