Splunk On-Call Reviews in January 2025: User Ratings, Pros & Cons

"Reliable on-call notifications"

What do you like best about Splunk On-Call? Powerful on-call scheduling and reliable service. Customization works exactly as we need it for notifications and rotations.

"Effective product for our needs "

What do you like best about Splunk On-Call? We can set up multiple escalation contacts and multiple methods to contact our users. Mobile App is excellent and is kept up to date, especially now that they have implemented Dark Mode. Easy to process tickets in both the mobile app and Web page. Integration with SSO/Last Pass is a winner for us as we don't have to remember our passwords in middle off crisis

"Solid platform for alerting and insight"

What do you like best about Splunk On-Call? VictorOps' transmogrifier and timeline are features that put them well ahead of other options when I last evaluated them against other providers. The ability to have a running stream of what has happened recently right at your fingertips when an alert goes off is invaluable to understanding the context of the problem.

"Easy to use with powerful message transformations"

What do you like best about Splunk On-Call? This tool was really easy to set up and integrated into slack and email for my team. We were also able to transform the messages from our logging database and got a more specific use out of it.

"Best customer service on the planet!"

What do you like best about Splunk On-Call? Support is ALWAYS willing & able to solve my issues & answer questions! What do you dislike about Splunk On-Call?

"#1 Solution and #1 Organization in Their Space"

What do you like best about Splunk On-Call? Easy: the people. I tested, built, deployed, configured, managed, and process-improved a critical VictorOps installation for a popular and growing Seattle-area website. I was there as a SQL DBA, but have a knack for the space after 20 years with folks like Microsoft Expedia, Zillow, Hewlett-Packard, BSU, Washington State, Allrecipes, and Wizards of the Coast. I've seen a lot of environments through a ton of seasons of growth and development and ...

"Amazing people and service"

What do you like best about Splunk On-Call? VictorOps is an amazing company of great people! Anytime we've had issues with the platform they've reached out to us through various mediums including social media to keep us up to date and aware of what's happening. The service just works too. We have never really had any issues that caused any major issues with our day to day work.

"I have only had good experiences with it so far, great platform."

What do you like best about Splunk On-Call? The plugins, fantastic amount of them! We use them to integrate into all of our systems. What do you dislike about Splunk On-Call?

"Reliable alerting/collaboration tool"

What do you like best about Splunk On-Call? With Victorops you have a reliable method for delivery of notifications. You can be sure that notification was seen/acknowledged.

"Finally a Tool that gets it!"

What do you like best about Splunk On-Call? The fact that I can combine escalation/rotation schedules directly into a tool with consolidated monitoring was exciting. The added bonus of being able to route between various escalation points and direct communications for incidents is simply mind-blolwing.