Splunk On-Call Reviews in April 2025: User Ratings, Pros & Cons

"Effective product for our needs "

What do you like best about Splunk On-Call? We can set up multiple escalation contacts and multiple methods to contact our users. Mobile App is excellent and is kept up to date, especially now that they have implemented Dark Mode. Easy to process tickets in both the mobile app and Web page. Integration with SSO/Last Pass is a winner for us as we don't have to remember our passwords in middle off crisis

"Solid platform for alerting and insight"

What do you like best about Splunk On-Call? VictorOps' transmogrifier and timeline are features that put them well ahead of other options when I last evaluated them against other providers. The ability to have a running stream of what has happened recently right at your fingertips when an alert goes off is invaluable to understanding the context of the problem.

"Easy to use with powerful message transformations"

What do you like best about Splunk On-Call? This tool was really easy to set up and integrated into slack and email for my team. We were also able to transform the messages from our logging database and got a more specific use out of it.

"Good incident management system"

What do you like best about Splunk On-Call? More than just oncall scheduling, reaches deeper into the incident management process with chat integration, reporting, and the transmogrifier.

"Comes up short"

What do you like best about Splunk On-Call? I like that I can create incidents and respond to tickets. What do you dislike about Splunk On-Call?

"Best customer service on the planet!"

What do you like best about Splunk On-Call? Support is ALWAYS willing & able to solve my issues & answer questions! What do you dislike about Splunk On-Call?

"Best customer service on the planet!"

What do you like best about Splunk On-Call? Support is ALWAYS willing & able to solve my issues & answer questions! What do you dislike about Splunk On-Call?

"great alert system for production"

What do you like best about Splunk On-Call? i like the separate columns for triggered, acknowledged and resolved alerts What do you dislike about Splunk On-Call?

"#1 Solution and #1 Organization in Their Space"

What do you like best about Splunk On-Call? Easy: the people. I tested, built, deployed, configured, managed, and process-improved a critical VictorOps installation for a popular and growing Seattle-area website. I was there as a SQL DBA, but have a knack for the space after 20 years with folks like Microsoft Expedia, Zillow, Hewlett-Packard, BSU, Washington State, Allrecipes, and Wizards of the Coast. I've seen a lot of environments through a ton of seasons of growth and development and ...

"#1 Solution and #1 Organization in Their Space"

What do you like best about Splunk On-Call? Easy: the people. I tested, built, deployed, configured, managed, and process-improved a critical VictorOps installation for a popular and growing Seattle-area website. I was there as a SQL DBA, but have a knack for the space after 20 years with folks like Microsoft Expedia, Zillow, Hewlett-Packard, BSU, Washington State, Allrecipes, and Wizards of the Coast. I've seen a lot of environments through a ton of seasons of growth and development and ...