Splunk On-Call Reviews in April 2025: User Ratings, Pros & Cons

"On-call engineer - very happy"

What do you like best about Splunk On-Call? The fact that VictorOps has an Android app, and can be set for Push, SMS, Email, and Phone call notifications, as well as can be integrated with Slack. I find the web-portal a little bit sparse, and cumbersome, but the actual service works great.

"Exceptional alerting and communication tool"

What do you like best about Splunk On-Call? VictorOps offers integrations into all of our production environment, both cloud and on-prem; as well as tie into our primary group-communication package. We are able to route these disparate alerts through a singe notification tool; so that we do not need to install or monitor a variety of apps. The fine-grained controls that are in place for each of our data teams is also wonderful. TeamA needs 15 minute escalation thresholds with a backup team ...

"VictorOps is the best devops incident management software I've ever used"

What do you like best about Splunk On-Call? I use victorops on a daily basis with a team of other devops people, and by allowing us to schedule and customize our alerts whether that be though its many integration points or its various methods of alerting. Its easy for us to switch shifts and set up schedules. I enjoy the many different contact methods it supports so that I can set it to text me, send a push notification or call me.

"Great automated solution that makes support suck less"

What do you like best about Splunk On-Call? Fully customisable and has a lot of sources to get alerts in to victor ops. What do you dislike about Splunk On-Call?

"Support game-changer"

What do you like best about Splunk On-Call? Multiple team and personal escalation paths ensure that alerts are sent to the right person, not wasting anyone's time. What do you dislike about Splunk On-Call?

"Reliable on-call notifications"

What do you like best about Splunk On-Call? Powerful on-call scheduling and reliable service. Customization works exactly as we need it for notifications and rotations.

"Reliable on-call notifications"

What do you like best about Splunk On-Call? Powerful on-call scheduling and reliable service. Customization works exactly as we need it for notifications and rotations.

"Effective product for our needs "

What do you like best about Splunk On-Call? We can set up multiple escalation contacts and multiple methods to contact our users. Mobile App is excellent and is kept up to date, especially now that they have implemented Dark Mode. Easy to process tickets in both the mobile app and Web page. Integration with SSO/Last Pass is a winner for us as we don't have to remember our passwords in middle off crisis

"Solid platform for alerting and insight"

What do you like best about Splunk On-Call? VictorOps' transmogrifier and timeline are features that put them well ahead of other options when I last evaluated them against other providers. The ability to have a running stream of what has happened recently right at your fingertips when an alert goes off is invaluable to understanding the context of the problem.

"Easy to use with powerful message transformations"

What do you like best about Splunk On-Call? This tool was really easy to set up and integrated into slack and email for my team. We were also able to transform the messages from our logging database and got a more specific use out of it.