Splashtop Remote Support Reviews in April 2025: User Ratings, Pros & Cons

Great remote access tool for IT admins/users

What do you like best? I use the plus version. It's feature rich and at a great price (compare to the competitors) It has a lot of features that's standard compare to others who would charge you additional for things like remote printing, drag and drop, multi-screen support. And its fast! I even got a call from their customer success team checking in to see how the transition was. So far its been great! Also the deployment tool is simple to use and easy to implement. What do you ...

Happy Customer Switching from LogMeIn

What do you like best? Splashtop Remote Support gives me all the options I need plus. It's easy to use. Has SOS feature built-in for easy one time session. What do you dislike? Nothing serious. Required authentication first time on new computer but understand desire for good security. What problems are you solving with the product? What benefits have you realized? Remote support for customers with easy access to remote computers. Extra features like File Transfer which didn't ...

Solid Value

What do you like best? Great deal for the price, easy rollout, very stable. What do you dislike? In the approximately 2 months I have been on the platform, I have yet to find any real problems of note. I am very happy with the product and the service. Recommendations to others considering the product: Great product and price. What problems are you solving with the product? What benefits have you realized? I maintain approximately 250 workstations and servers. LOGMEIN ...

Great value for remote access

What do you like best? Our plan includes more users at a much lower annual expense compared to our previous product. We utilized the trial period to test everything and SplashTop did not disappoint. Easy access and fast connection speed. What do you dislike? Nothing so far. It works as advertised at the right price. Recommendations to others considering the product: Take advantage of the free trial period and try it. What problems are you solving with the product? What ...

The best remote access program by far

What do you like best? Simplicity of use and fair pricing structure along with the ability to remote into any PC using SOS Splashtop. The added file transfer feature between machines is much more stable and completes the tools required to give full remote support to any user on the local LAN local or geographically remote. Also remote sessions can even be controlled off a tablet or phone (iPhone or Android) which can be a life saver when a PC is not available even when the remote ...

Splashtop Continues to add Value year after year

What do you like best? The absolute best thing about Splashtop is that I can access my clients computers from any device and it's not an added charge. That is so important to my travel schedule. What do you dislike? I still have this issue from time to time of when I want to enter info into a webform that the stuff you type starts off in its own area and it doesn't fill in until you hit enter. But when you hit enter sometimes the web form thinks that means you have finished entering ...

Splashtop is top notch!

What do you like best? Performance, reliability, pricing, and support are all great. What do you dislike? Not much to say here. There's always room for improvement, but nothing that significantly interferes with this being a great product/service so far! Recommendations to others considering the product: We are in the process of providing feedback directly to Splashtop. What problems are you solving with the product? What benefits have you realized? Unattended access ...

Great product that does everything you need

What do you like best? The interface is really easy to use. It is also amazingly easy to setup for different types of user. I use the software to access client computers but can also give them access to their own computers. This is a great add-on as they don't have to purchase their own product. What do you dislike? They have come out with some really great new features but my subscription has grandfathered pricing so if I go to the next level I will pay more and I like the current ...

The program works effeciently and effictively for my needs of multiple screens and printing at home

What do you like best? The ease of use is great & cost is in line. What do you dislike? I haven't found anything yet to dislike. What problems are you solving with the product? What benefits have you realized? I am able to work later into the evening and I am able to have a family life and still work.

Splashtop for the win!

What do you like best? I have tried all the competitors but nothing compares to Splashtop for ease of use, features and speed to access all of our company's computers from anywhere in the world. It has become a daily tool that is indispensable! What do you dislike? Honestly there is little to dislike about Splashtop. It just works. What problems are you solving with the product? What benefits have you realized? For a reasonable cost, we have a dashboard with secure access to ...