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Spot Score

Splashtop Remote Support - Remote Access Software

Splashtop Remote Support Reviews in April 2025: User Ratings, Pros & Cons

Effortless remote support at lightning-fast speeds.

4.5

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Starts from $25/Month

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Splashtop Remote Support Reviews & Ratings

4.5

Very Good

Based on 44 ratings & 95 reviews

Rating Distribution

Excellent

(85)

Very Good

(6)

Good

(1)

Poor

(1)

Terible

(2)

Expert's Review generated by AI

Splashtop Remote Access is a highly praised solution for remote access, with users highlighting its ease of configuration, multiple monitor support, file transfer capabilities, and efficient printing features. Users appreciate the affordability of Splashtop, especially for small companies or individuals, making it a cost-effective option compared to ...Read more

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Showing 11-20 out of 95

B

Beni

02/28/23

5 out of 5

Stable and powerful remote control software!

Stable and powerful remote control software and most importantly much cheaper than the competitions.

FV

Freek Voorwinden

12/28/22

5 out of 5

Very good experience

IT-Company owner here. We have moved away from TeamViewer to SplashTop two months ago and it has been an overwhelmingly good experience. The sales team, the support team, the software itself: Very, very good. Professional, friendly, knowledgeable and fast. Setting up the software has been a breeze. Grouping customers, adding both Unattended or attended acces clients to those groups and inviting customers to download via shared links: It works fine and flawlessly. The software itself is ...

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AD

Alexander de Vries

07/28/22

5 out of 5

Intuitive and fast remote access from any device

It a super intuitive solution and I can remotely access my 7 devices from any device. I remotely access my Windows & MacOS computers and my single Android device. All through 1 simple app called the business app which I can install on any device for free. Even the mobile app from the business app is super intuitive and works like a charm. Obviously it's not ideal to remotely access a computer via a mobile phone, but it does the trick pretty well. From a performance perspective, I've used ...

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FM

Francine Mendence

02/08/22

5 out of 5

I want to thank Deepthi for all the…

I want to thank Deepthi for all the help and patience with me this morning. Without her a deadline that I had today would never happend wtih out her patience with me.

L

Lloyd

10/30/21

5 out of 5

A work-from-home essential

PROS: It allows me to login to my personal computer even if I'm away. We also use this in our office, and as an IT support, it's super useful for me because it allows me to see what's going on in various computers and troubleshoot it without having to go to their work area and use their computers. I can do it by just accessing theirs from my computer. CONS: It would be better if they improve the monitor viewing, especially when switching the views. The current way to view monitors isn't ...

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J

Jimmy

10/27/21

5 out of 5

Highly recommended app

PROS: I love Splashtop. Easy to install, easy to configure, easy to navigate. It's an affordable and all-around solution for remote tech support! CONS: So far, I only have a good experience with Splashtop!

G

Guiseppe

10/09/21

5 out of 5

Powerful app!

PROS: Deployment is super easy! Our clients no longer have to worry about getting tech support regardless of their location. CONS: It doesn't automatically update the computer names in the system when the name is changed by its users.

A

Alta

09/10/21

5 out of 5

Reliable software!

PROS: This app works well even if your connection isn't that fast or stable. It's a remarkably cost-efficient app and definitely worth your company's money. They also have a great tech support team! CONS: I'm currently experience issues with our newly installed machines and with the switching of users, but it's currently being resolved by their amazing team.

IA

Imran Aziz

06/20/21

5 out of 5

I love this so much so far

I love this so much so far. I left Teamviewer because sneakily hit me with their pricing after I couldn't cancel. This is so much better. I love it!

J

Jaiden

05/30/21

5 out of 5

High-quality software

PROS: I love the zoom feature! I find it really handy when using the mobile app! I also love that my team and I can collaborate remotely. CONS: Nothing. I used to dislike that I have to install the client in every PC but this one gets resolved with the portable app.