Spiky Reviews in April 2025: User Ratings, Pros & Cons

"Invaluable tool for understanding client needs"

What do you like best about Spiky? I am a producer in an advertising company. We've been using Spiky.ai for a few weeks now, and it's been an invaluable tool for our company. What I like best about Spiky is how it helps our customer facing teams to quickly understand the needs and preferences of our clients. By analyzing our client meetings, Spiky can provide us with valuable insights into their brand voice, target audience, and content preferences. This has helped us create more tailored ...

"Spiky has been a valuable time-saving tool for me"

What do you like best about Spiky? With the help of Spiky's analysis, keeping track of my regular meetings with over 30 suppliers every week has become much more manageable. The 'next steps' section has proven to be a valuable resource when preparing for upcoming meetings, allowing for more efficient agenda creation and follow-up email composition. It can be likened to an automated agenda that streamlines the process. Furthermore, the 'meeting summary' section has

"Taking follow-up actions after meetings much easier now!"

What do you like best about Spiky? The transcription and summaries work great. It makes it much easier to follow what everyone is supposed to do even after long and disorganized meetings.

"Spiky has helped me become a better seller WHILE capturing transcripts from video calls"

What do you like best about Spiky? Sentiment understanding about questions, question-rate, positivity, interactivity, tone What do you dislike about Spiky?

"Next gen video coaching & customer analysis"

What do you like best about Spiky? Emotional sentiment analysis of customer interactions is super helpful! That combined with the transcription service makes it super easy to go back and review/understand calls & the customer.

"Game changing insights!"

What do you like best about Spiky? The insights provided by Spiky AI are game-changing for the salesforce. The insights provided hold the power to enable and empower sales executives to empathize more with their customers, thereby understanding their value proposition and needs more deeply. This will ultimately lead to more sales conversions if used correctly.

"Spiky: Actionable insights from meeting analysis"

What do you like best about Spiky? My favorite feature of the Spiky platform is the detailed transcription it provides. Having the ability to capture all communication that takes place during an online meeting allows me to focus on the interaction rather than taking notes. I also find the sentiment analysis to be very helpful in determining key moments in meetings.