Spectrm Reviews in January 2025: User Ratings, Pros & Cons

Very customer-focused team with great efforts for special needs

What do you like best? - extra-mile-attitude to make things happen What do you dislike? - contract term of at least one year after trial What problems are you solving with the product? What benefits have you realized? - easily creating Facebook Messenger Bots for Mobile App User Acquisition

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What do you like best? Many of us are used to old school ways of reaching customers: tedious tracking, manually defined audiences, expensive and time consuming customer research surveys. The chatbots I built with Spectrm obliterated all the old, resource-zapping methods and replaced them with an easy way to capture boatloads of insights on my target audiences that I was then able to easily port into my marketing campaigns. One of the Click to Messenger Facebook campaigns I ran with ...

In terms of the scale and the speed of conversion, we’ve never seen a digital tool like it.

What do you like best? We were so excited about having the. opportunity to create a Boob Checking Chat Bot, but initially, I was worried building a bot would be hard, without a background in tech! However, Spectrm was really easy to use, even for me! Once you get into it, it’s intuitive in terms of the flow of how you build conversations, and we were also able to quickly update things based on the analytics to iterate and improve the experience. Customer success couldn’t be better. So ...

Powerful marketing platform. Amazing service!

What do you like best? Spectrm has a very intuitive, easy-to-use conversation builder and really useful analytics. After initial onboarding, we were able to continuously optimize our experience and performance. Spectrm’s team was also very helpful with best-practices and recommendations. What do you dislike? Custom reports of our customer insights and the chatbot’s performance should be easier but they were very supportive in providing all the data we needed. What problems are you ...

A phenomenal chatbot service

What do you like best? The capabilities of the spectrm platform. The amount of features and customisations you can make are pretty much unlimited. What do you dislike? It can take a bit to get use to how it all works, but Spectrm provide a really helpful customer support option who are always available to assist with any queries. What problems are you solving with the product? What benefits have you realized? Using Spectrm helped us to gain a ton of people viewing our trips and ...

Great chatbot platform

What do you like best? Great onboarding, easy to use and extremely flexible to set up more complex dialogues What do you dislike? From time to time, the tool tends to be a bit slow What problems are you solving with the product? What benefits have you realized? We are sending out trending stories to our users once per day. This allows us to push articles directly to our fans - without Facebook's newsfeed algorithm in between.

Seeing the possibilities

What do you like best? It's very intuitive and easy to use, but a very powerful tool at the same time. Awesome support, which helped along with every step of the way. What do you dislike? not much to dislike here. every problem we have encountered, we already found a solution or are currently working on one. What problems are you solving with the product? What benefits have you realized? We are currently working on an automated chatbot for social media. After having tested and ...

Best chatbot provider!

What do you like best? Onboarding was great, friendly and provides everything to get started. Tool itself was impressive and easy to use and Spectrm was helpful to adjust it based on the use case at hand. My favourite part was mapping out different user journeys and how chatbot would react. What do you dislike? Reporting can be a hassle but as far as I know Spectrm is working on improving in this aspect. Recommendations to others considering the product: I would recommend ...

Great platform for setting up messaging chatbots

What do you like best? Very smooth, self-explanatory access to building Messaging Chatbots yourself. After initially learning the basic functions, one can easily build great Chatbot conversations for Facebook Messenger. Still, if there is an issue with one of the platform's functions, Spectrm's staff is beyond helpful and will support you with the best Do's and Dont's. What do you dislike? Reporting gets a little difficult over a long time span -one small thing that still has to be ...

Great software which is just starting to get better and bigger!

What do you like best? Spectrm is in my opinion the leading provider of an easy to configure and quick to set-up chat bot solution, which main focus lies on launching a chat bot through the facebook messanger app and directly promoting it via the Facebook ads manager in order to create awareness and boost conversions. What do you dislike? The chatbot function is limited to people who have a Facebook messanger account and it is not possible to integrate the chatbot on your webshop for ...