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7.9

Spot Score

SparkPlug - Retail Software

SparkPlug Reviews in April 2025: User Ratings, Pros & Cons

Boost sales and inspire success with SparkPlug.

4.9

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SparkPlug Reviews & Ratings

4.9

Excellent

Based on 76 ratings & 43 reviews

Rating Distribution

Excellent

(40)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

SparkPlug has received consistent praise from users over the past year for its ability to drive employee engagement and boost sales effectively. Users appreciate the platform for its easy usability, real-time tracking capabilities, and the variety of incentive options it offers. The positive feedback also highlights the excellent customer service provided, making ...Read more

SparkPlug pros and cons

  • Incentives drive sales and engagement among employees, fostering healthy competition and motivation.

  • User-friendly interface with easy navigation and access to real-time metrics, enhancing performance tracking.

  • Responsive and helpful customer service, offering support and guidance.

  • Various incentive options available, making it flexible and appealing to different users.

  • Limited flexibility in redeeming incentives, with fewer options beyond gift cards.

  • Some users may find the admin features and reporting slightly lacking or requiring additional customization.

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Showing 21-30 out of 43

JD

Jalen D

05/16/23

5 out of 5

"Killing it!"

What do you like best about SparkPlug? Spark plug really allows me to incentivize my staff to a common goal. Especially with how many third-party vendors are trying to incentivize or drive sales for their own personal companies, this helps both of us not step on each other's toes.

AT

Amber T

05/16/23

5 out of 5

"I LOVE SparkPlug!"

What do you like best about SparkPlug? I love how easy it is to navigate. Accepting sparks is extremely easy and getting those earned rewards to budtenders is even easier! Because of this process, budtenders are able to navigate and claim those rewards all on their own!

JR

Jillian R

05/16/23

5 out of 5

"Sparkplug has made a huge difference to the morale of our store teams!"

What do you like best about SparkPlug? It really helps keep all your in house and 3rd party incentive programs in one place. The UI is great and very simple to use, and I love that staff members receive text messages twice per week to keep them engaged. Our team members get extremely competitve so they love being able to access the Spark results anytime they want. They also love the new Venmo transfer option! Also the customer service I've received as a retailer has been top notch.

AU

Anonymous User

05/12/23

5 out of 5

"Great Way to Get Employee Engagement"

What do you like best about SparkPlug? SparkPlug gives my budtenders an incentive to work on their salesmanship. They can fine-tune their skills by focusing on specific products. They enjoy the rewards, too!

CL

Charles L

05/12/23

5 out of 5

"Great way to track staff performance & vendor incentives"

What do you like best about SparkPlug? I love being able to track my staff's performance on the offered vendor promotions. Sparkplug provides an easy way for my team to view active and upcoming vendor incentives for moving products.

DW

David W

05/12/23

5 out of 5

"Sparkplug Manages Everything, So I Can Free Up My Time!"

What do you like best about SparkPlug? I love how this platform allows us to incentivize our budtenders to push various brands and products without me having to track, analyze, and pay.

CW

Christopher W

05/11/23

5 out of 5

"Great changes to make funds more accessible"

What do you like best about SparkPlug? The transition to allow funds from Sparks to be redeemed in other forms besides Amazon gift cards and Visa Debit Giftcards. Being able to transfer to another account such as Venmo, or directly ACH has been a big benefit to building participation in these programs.

AU

Anonymous User

05/11/23

5 out of 5

"Great program to motivate your team."

What do you like best about SparkPlug? I love that staff can view where they are anytime they want to! What do you dislike about SparkPlug?

DW

Derrick W

05/11/23

3.5 out of 5

"Quick and easy budtender incentive program."

What do you like best about SparkPlug? Easy payouts and quick responses from their online chat platform. The payouts are usually pretty fast after a promo has run its course. Being able to cash out to my bank account.

CB

Chyanne B

04/21/23

5 out of 5

"My Sparkplug experience has been painless and rewarding!"

What do you like best about SparkPlug? The team behind Sparkplug is most helpful. They respond quickly to any questions or issues and are very friendly. They also follow up after the fact to ensure the problem is not continuing.