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7.9

Spot Score

SparkPlug - Retail Software

SparkPlug Reviews in April 2025: User Ratings, Pros & Cons

Boost sales and inspire success with SparkPlug.

4.9

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SparkPlug Reviews & Ratings

4.9

Excellent

Based on 76 ratings & 43 reviews

Rating Distribution

Excellent

(40)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

SparkPlug has received consistent praise from users over the past year for its ability to drive employee engagement and boost sales effectively. Users appreciate the platform for its easy usability, real-time tracking capabilities, and the variety of incentive options it offers. The positive feedback also highlights the excellent customer service provided, making ...Read more

SparkPlug pros and cons

  • Incentives drive sales and engagement among employees, fostering healthy competition and motivation.

  • User-friendly interface with easy navigation and access to real-time metrics, enhancing performance tracking.

  • Responsive and helpful customer service, offering support and guidance.

  • Various incentive options available, making it flexible and appealing to different users.

  • Limited flexibility in redeeming incentives, with fewer options beyond gift cards.

  • Some users may find the admin features and reporting slightly lacking or requiring additional customization.

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Showing 11-20 out of 43

AM

Allie M

11/06/23

5 out of 5

"Amazing service"

What do you like best about SparkPlug? Sparkplug gives every budtender an opportunity to make their own commission. It's a huge asset to the business as well as the individual.

MS

Max S

10/10/23

4 out of 5

"It's a great tool for budtenders to get extra cash!"

What do you like best about SparkPlug? How it's integrated with our Dutchie POS What do you dislike about SparkPlug?

ZD

Zaven D

09/25/23

5 out of 5

"Sparkplug is a great tool"

What do you like best about SparkPlug? I like how easy it is to use and the variety of incentive options. What do you dislike about SparkPlug?

AV

Alex V

08/23/23

5 out of 5

"Fantastic platform for incentivizing sales and a great motivator for my team driving sales."

What do you like best about SparkPlug? Easy to use and simple intergration for our sales team. Fast custom service when issues arise. What do you dislike about SparkPlug?

RS

Ryan S

08/22/23

5 out of 5

"Top Tier Budtender Incentives"

What do you like best about SparkPlug? The main upside is a demonstrable lift in sales for the brands utilizing it effectively. Having a variety of Sparkplugs operating with varied cadences, incentives, etc. definitely keeps the team responsive.

DO

Dalyn O

08/15/23

5 out of 5

"Excellent Platform for Efficiency and Visibility"

What do you like best about SparkPlug? As an operator it saves hours of reporting. As a brand it opens up an entire new layer of data without requesting it from your retail partners.

MW

Matt W

06/28/23

5 out of 5

"Retail Manager"

What do you like best about SparkPlug? The ability to show employees real time how they are doing on any metrics. What do you dislike about SparkPlug?

MV

Melissa V

06/28/23

5 out of 5

"Extra cash is pretty cool"

What do you like best about SparkPlug? My favorite is how they can each earn their own when they are comission based and everyone can get a little of the prize. Everyone wins with those. The placement prizes are great too.

AM

Ashley M

06/28/23

5 out of 5

"Best Commission program ever!"

What do you like best about SparkPlug? I really enjoy the fact that the budtenders are able to get an incentive for selling products they already sell to customers, its like a personal "thank you" from the company. I also really enjoy that you can link the brand to the products in the POS so anytime we get something new during a spark you can easily add it to the current spark. They customer service reps with sparkplug are so friendly and easy going they never make you feel like any ...

Read more

AC

Alexander C

05/20/23

4.5 out of 5

"SparkPlug Incentives Platform"

What do you like best about SparkPlug? I enjoy the various features across the platform, including the sales dashboard, at our location, we are very competitive in terms of sales, so being able to see others sales throughout the day is helpful to make sure we are on track with being the top store.