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8.6

Spot Score

Sparkcentral - Live Chat Software

Sparkcentral Reviews in March 2025: User Ratings, Pros & Cons

Transform your customer service experience with Sparkcentral.

4.4

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Sparkcentral Reviews & Ratings

4.4

Very Good

Based on 94 ratings & 70 reviews

Rating Distribution

Excellent

(50)

Very Good

(18)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 41-50 out of 70

AS

Arjun S

09/14/18

5 out of 5

"Fantastic Platform, Even Better Team!"

What do you like best? The platform is simple and efficient! The team is quick to help with any questions or issues and make fantastic business partners.

AS

Arjun S

09/14/18

5 out of 5

"Fantastic Platform, Even Better Team!"

What do you like best? The platform is simple and efficient! The team is quick to help with any questions or issues and make fantastic business partners.

ES

Executive Sponsor in Computer Software

01/04/18

5 out of 5

"Simplify digital service operations with Sparkcentral!"

What do you like best? Helps you connect with your customers on social channels to resolve their issues, have meaningful conversations, and deliver delightful experiences to each and every one at scale.

ES

Executive Sponsor in Computer Software

01/04/18

5 out of 5

"Simplify digital service operations with Sparkcentral!"

What do you like best? Helps you connect with your customers on social channels to resolve their issues, have meaningful conversations, and deliver delightful experiences to each and every one at scale.

UI

User in Computer Software

01/02/18

4.5 out of 5

"Great platform for group chats as well as individual chats"

What do you like best? I enjoy being able to hold conversations with my team using Sparkcentral. It's pretty intuitive and allows for many different privacy levels.

UI

User in Computer Software

01/02/18

4.5 out of 5

"Great platform for group chats as well as individual chats"

What do you like best? I enjoy being able to hold conversations with my team using Sparkcentral. It's pretty intuitive and allows for many different privacy levels.

SH

Suyi Harrison I

12/21/17

5 out of 5

"Spark allowed us leverage the customer opportunity available on social networks."

What do you like best? In time past we had social media accounts which we paid very little attention as we just never got around to appointing a staff to man this mediums.Spark allowed us reach potential users on social media.Being able to respond to queries on twitter,Facebook and on our website all from a single software was just what we needed as we no longer needed to assign different people to manage this mediums.#Spark came at the right time.

SH

Suyi Harrison I

12/21/17

5 out of 5

"Spark allowed us leverage the customer opportunity available on social networks."

What do you like best? In time past we had social media accounts which we paid very little attention as we just never got around to appointing a staff to man this mediums.Spark allowed us reach potential users on social media.Being able to respond to queries on twitter,Facebook and on our website all from a single software was just what we needed as we no longer needed to assign different people to manage this mediums.#Spark came at the right time.

CI

Consultant in Business Supplies and Equipment

12/05/17

3.5 out of 5

"Workin great"

What do you like best? How easy it organized every part of the system What do you dislike?

CI

Consultant in Business Supplies and Equipment

12/05/17

3.5 out of 5

"Workin great"

What do you like best? How easy it organized every part of the system What do you dislike?