Sparkcentral Reviews in March 2025: User Ratings, Pros & Cons

"I used Sparkcentral for social media contacts"

What do you like best about Sparkcentral by Hootsuite? I liked that I could click into the social media platform, the platforms were separated quues, you could live tweet or publicly post on facebook

"I used Sparkcentral for social media contacts"

What do you like best about Sparkcentral by Hootsuite? I liked that I could click into the social media platform, the platforms were separated quues, you could live tweet or publicly post on facebook

"It's a walk in the (S)park"

What do you like best about Sparkcentral by Hootsuite? Sparkcentral is next level when it comes to customer support. Our agents are able to offer top-tier support across all our traditional channels while also testing new channels in new markets. Efficiency and quality have improved but rather than at the too-often-found-cost of dehumanising the people behind customer support by putting them up against unrealistic KPIs, the agents are better supported and able to improve themselves within ...

"Customer Driven"

What do you like best about Sparkcentral by Hootsuite? We are a multi-lingual organization. The automatic language detection was a big win for us. The team at Sparkcentral is also listening to us and actively improving the product to meet our needs.

"Sparkcentral review by an Customer Service Manager"

What do you like best about Sparkcentral by Hootsuite? The way the inbox is displayed, all the in-depth reports we have access to, all the Social Media channels we can add, and how much we can personalize the tool to our needs.

"Sparkcentral is overall a good tool"

What do you like best about Sparkcentral by Hootsuite? Sparkcentral is good for customer management service. It does come with other bell and whistle like integrations with Google Suite, iMessage etc.

"Sparkcentral is overall a good tool"

What do you like best about Sparkcentral by Hootsuite? Sparkcentral is good for customer management service. It does come with other bell and whistle like integrations with Google Suite, iMessage etc.

"Sparkcentral"

What do you like best about Sparkcentral by Hootsuite? The best thing is you can communicate with your customers on a social media platform they use day to day and make it convenient for everyone while also being able to keep it personal.

"User-friendly and efficient Social Media customer service tool"

What do you like best about Sparkcentral by Hootsuite? The overall design and aethetics-colour, font is pleasing to the eye. Very modern and sophisticated.

"Brilliant platform"

What do you like best about Sparkcentral by Hootsuite? A brilliant platform with a great team behind it, the platform is extremely stable, user friendly & the technical team is extremely helpful.