SolarWinds RMM Reviews in April 2025: User Ratings, Pros & Cons

MDM- on RMM for solarwinds

What do you like best? Like the user interface and the ease of use. Looking forward to future advancements What do you dislike? looking for more manipulation on IOS devices What business problems are you solving with the product? What benefits have you realized? Gives us our engineers a great tool to support our remote customers in the field.

RMM Best Employ

What do you like best? We undestand thar Solarwinds RMM is a 24x7 Witec Employ! What do you dislike? The biggest problem is price in Dollar in Brazil. And the second, the problem to store a history about the computers What business problems are you solving with the product? What benefits have you realized? Provide help to maintance the customers protect with last updates

Excellent Resource for New MSPs

What do you like best? The very best part of our experience with SolarWinds in the excellent support provided to us as a new MSP. All services reliably do what they say on the label, while also introducing new functionality, both in great new products and added features to existing products. What do you dislike? Much of the resources available to us were not clearly advertised and promoted, except at events What business problems are you solving with the product? What benefits have you ...

Used for 7 Years

What do you like best? Robust features, ease of implementation with a single agent installer. What do you dislike? Remote Apps and quirky patch management and AV issues Recommendations to others considering the product SolarWinds is a great tool. There are hiccups that we have not gotten resolved with support about patch management and AV alerts. What business problems are you solving with the product? What benefits have you realized? Remote management of all of our clients. Able to ...

Does what it says and easy to use

What do you like best? It's very easy to use. Very rarely have I had to look into the help menus to see how to do something. Most of it is intuitive and easy to use. What do you dislike? It takes about a week for payments towards their invoices to show up back in dashboard. Not sure why What business problems are you solving with the product? What benefits have you realized? It helps us keeps our client's computers updated and monitored. It cuts labor costs and makes our services so ...

Managing IT Services wherever we are !

What do you like best? - Provides a set of tools for managing IT Services into an unique panel. - Last version includes NetPath which allows us knowing network performance and infrastructure from starting to finish points of our network. - Allows active monitoring and alerting . - Inlciude remote access that allows to monitor and administering the network wherever we are. - QoS analysis available. What do you dislike? - The configuration process for this software must be done by ...

Fairly complete remote monitoring and management service.

What do you like best? -ease of setup -overall ease of use -functionality -visibility into server/workstation environments What do you dislike? -Alerting configuration is not as flexible as I'd like. -Asset management reports are not great -Overall reporting is lacking Recommendations to others considering the product -Support is excellent and quick to respond. -Monitoring setup is easy. -Wide range of monitoring/devices/OS available. -Very flexible -Able to monitor ...

Cloud remote management

What do you like best? This solution allow you to check asset, to control vital value, to manage activity, and to maintain your infrastructure compliant. Server, desktops, network and mobile devices can be managed by MSP RMM. A wide number of reports are available for Executive and for Engineer. What do you dislike? Reports: Wide numbers of reports but there is not a dedicated or specific report for antivirus activity or Webfilter. Agents: Agents are for Windows systems or Apple ...

Does most anything you'd need but still has some issues

What do you like best? This software integrates well with the dashboard we have been using for years. We've used it to replace team viewer. Useage is simplistic and easy to navigate the UI. I haven't noticed much instability compared to TeamViewer (many other factors to consider What do you dislike? Can be finiky on servers. I have run into it overwhelming to low end systems resources just by running in the background. Recommendations to others considering the product In my experience it ...

Great all in one dashboard for monitoring and maintaining client systems

What do you like best? I like being able to see what errors are on they system, then remote directly in and address the issues. What do you dislike? There are some issues with incorrect feedback, but it is easy enough to verify true issues right from the dashboard without wasting a lot of time. Recommendations to others considering the product I work for a small business who manages and maintains multiple sites/clients computers with this application. It is extremely helpful and allows ...