9.5
Spot Score
Maximize network performance with SolarWinds RMM.
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SolarWinds RMM offers custom pricing plan
SolarWinds RMM stands out as a reliable and feature-rich tool for businesses looking to enhance operational efficiency and customer service. The software excels in providing a comprehensive set of tools, from automated patch management to remote monitoring, which simplifies complex workflows and boosts employee productivity. Its real-time visibility and remote ...Read more
Offers a comprehensive set of tools that help in monitoring and managing network activities effectively.
Provides automation and self-healing capabilities, streamlining tasks and improving efficiency.
Easy to use interface and intuitive dashboard for quick access to information.
Excellent customer support and training resources available for users.
Some users may find the interface and structure complex, requiring additional time for familiarization.
Issues with latency and occasional lag in operations, impacting user experience.
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Showing 41-50 out of 128
DB
Darian B
09/04/19
The backbone of our business
What do you like best? Remote Monitoring and the MSP portal is phenomenal, not only does it allow us to easily monitor our clients health, as well as patching, power state for UPS's and a myriad of other things, it has a clear and easy to read environment and makes our jobs much easier. The Management portal allows us to easily manage tickets, assigning technicians where they need to be and adds a degree of professionalism to our business that other IT providers don't have. I love the ...
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LR
Luke R
09/04/19
Onboarding
What do you like best? the onboarding team was very easy to work with. The training tools were very easy to use as well. What do you dislike? There were some issues getting the alerts to sync with our psa but after a little bit of help we were able to get it working What problems are you solving with the product? What benefits have you realized? the biggest problem we are solving is cost for the tools. We are also finding we have more flexibility with patching.
AI
Administrator in Computer & Network Security
09/04/19
RMM Melhor membro da equipe
What do you like best? O RMM e o maior aliado dos empreendedores de Tecnologia, mantem o ambiente dos clientes atualizados e monitorados 24x7 - Melhor membro do time Witec! What do you dislike? The biggest problem is price in Dollar in Brazil. And the second, the problem to store a history about the computers What problems are you solving with the product? What benefits have you realized? Provide help to maintance the customers protect with last updates
AI
Administrator in Law Practice
09/04/19
MSP with ease
What do you like best? Simple to use and monitor all your clients networks. See issues and resolve before the client knows. What do you dislike? Would like more customized options for dashboard views. Recommendations to others considering the product: Set up and test in house to get full idea of everything the product can do. What problems are you solving with the product? What benefits have you realized? Server and desktop errors that normally would not be found as quickly ...
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RB
Rafael B
09/04/19
Ferramenta excelente
What do you like best? O grande beneficio do RMM e que ele integra diversas solucoes e ferramentas em uma unica central. Isso possibilita o crescimento da empresa de uma forma exponencial. What do you dislike? As telas nao tem a usabilidade que eu gostaria. Sinto que pode melhorar muito nessa parte. Recommendations to others considering the product: Eu realmente gostaria que a UX fosse repensada! What problems are you solving with the product? What benefits have you realized? ...
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ND
Norman D E
09/04/19
Solarwinds MSP review for RMM
What do you like best? Ability to see all systems and status if patch management and AV, ability to quickly and easily manage servers and workstations. Remote background has been a key feature that has allowed us to streamline management of workstations and increase efficiency on problem resolution. What do you dislike? Speed / Connection reliability of the dashboard. Dashboard frequently locks up or requires a refresh. What problems are you solving with the product? What benefits ...
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EB
evan b
09/04/19
Insight and ease of access
What do you like best? The consolidation of reporting on several different SW products (Backup, system info, etc.) from one pane has become invaluable. I hope that the reporting among the SW ecosystem continues this trend. What do you dislike? Some of the features (such as the automation manager) are unecessarily hidden in menus. I think an improved universal search that flags the search results by type (feature, kbb) would be helpful. Recommendations to others considering the ...
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AI
Administrator in Computer & Network Security
09/04/19
Excellent product enables high efficiencies
What do you like best? being able to do so much via single pane of glass. What do you dislike? agents frequently stopping requiring manual interjection. What problems are you solving with the product? What benefits have you realized? enabling my technicians to be as efficient resolving tickets and proactively monitoring end points.
AI
Administrator in Oil & Energy
09/04/19
One stop shop
What do you like best? Very easy to use. Great support and communication. What do you dislike? Nothing at this point. Platform is stable What problems are you solving with the product? What benefits have you realized? Built in AV and Patch management has helped us stop putting out fires and start planning for the future.
AI
Administrator in Information Technology and Services
09/04/19
RMM Review
What do you like best? The access to all of our clients machines at our fingertips. Patch management, 24/7 checks and automation are essential to our business. What do you dislike? The product itself is good, however at times the chat support can be rough. We have had multiple instances of long chats where the agent ended up not comprehending the initial question. What problems are you solving with the product? What benefits have you realized? Patch management, 24x7 checks and ...
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