9.5
Spot Score
Maximize network performance with SolarWinds RMM.
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SolarWinds RMM offers custom pricing plan
SolarWinds RMM stands out as a reliable and feature-rich tool for businesses looking to enhance operational efficiency and customer service. The software excels in providing a comprehensive set of tools, from automated patch management to remote monitoring, which simplifies complex workflows and boosts employee productivity. Its real-time visibility and remote ...Read more
Offers a comprehensive set of tools that help in monitoring and managing network activities effectively.
Provides automation and self-healing capabilities, streamlining tasks and improving efficiency.
Easy to use interface and intuitive dashboard for quick access to information.
Excellent customer support and training resources available for users.
Some users may find the interface and structure complex, requiring additional time for familiarization.
Issues with latency and occasional lag in operations, impacting user experience.
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Showing 111-120 out of 128
01/10/18
Has helped me grow by my business
What do you like best? The simplicity of onboarding and standardizing deployed services is great. What do you dislike? The dashboard is s-l-o-w... I could get so much more done in MSP RMM if it just loaded faster. Recommendations to others considering the product Learn the product internally before deploying externally, setup at the top-level in the most "generic" way possible (that will fit the most standrard deployment, be prepared for dashboard slow-downs, patch management is iffy ...
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01/10/18
Best Thing Ever
What do you like best? Recurring revenue is where its at in the IT world. No longer limited by labor hours. What do you dislike? There's really nothing that I dislike about it. What business problems are you solving with the product? What benefits have you realized? I'm able to help customer's more quickly and it gives them a sense of comfort knowing that we are actively taking care of their PC's.
01/10/18
Great tool for managing small business clients
What do you like best? Excellent performance and reliability for handling a service desk for multiple clients. Excellent training tools to get up to speed. What do you dislike? Needs better integration with third party apps and services. For example, many of our clients use the Enterprise level of Office365, but RMM only integrates with the small business versions. What business problems are you solving with the product? What benefits have you realized? Faster response times by being ...
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01/10/18
Great dashboard product but support needs improving
What do you like best? the Take Control feature on MSRP Dashboard What do you dislike? support often does not provide a solution What business problems are you solving with the product? What benefits have you realized? meeting the clients needs by supporting their pc remotely. The benefits are realiability
01/09/18
Automated Managment
What do you like best? Easy to use product that was relatively easy to deploy. Have been able to better manage customers systems without increasing staffing drastically. What do you dislike? Not as powerful as competitors products. What business problems are you solving with the product? What benefits have you realized? Reduced staffing costs and better management of client assets.
01/06/18
The best monitoring management tool
What do you like best? The like the way it has built. It is user friendly and easy to understand for new IT developers. What do you dislike? sometimes the response is slow but i think its because network issues sometimes What business problems are you solving with the product? What benefits have you realized? We are able to tell our clients that by using this product, they are much more secure and we have their backs in case of problems.
01/06/18
good, a like
What do you like best? IT service management platform that helps you grow your business and provide outstanding service that earns you loyal customers. And you can get started in minutes. Comienza a correr en minutos con una plataforma potente y flexible que requiere una configuración mínima What do you dislike? In my opinion it is very good, it is easy to install and configure, it has a good technician. every time it helps, it was easy to communicate. therefore I have no complaints ...
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01/05/18
Me and Solarwinds
What do you like best? From day one, N-able demonstrated that their support was superior to Kaseya’s, and their technology – from Autotask integration to monitoring, automation, reporting and antivirus – worked better than any other platform we saw. What do you dislike? There really isn't much to dislike about the feature suite. What business problems are you solving with the product? What benefits have you realized? 95% of remediation is now performed remotely.
01/05/18
Ease of use and management
What do you like best? Simple install and configure, reporting, single dashboard What do you dislike? Failing checks or services, gfi languard failing...it your product not working What business problems are you solving with the product? What benefits have you realized? Allows techs to quickly get the info needed, take control and address the issues. Doing more with less.
01/03/18
SolarWinds MSP is affordable and fairly robust tool for managed service providers.
What do you like best? Affordability in a pay-as-you-go format. Well rounded set of tools focused on various aspects of security. What do you dislike? Vulnerability scans often have problems. Some systems seem to always have problems patching. Recommendations to others considering the product Give it an honest chance. Every tool has warts, so continually jumping from one to another in search of the perfect solution only wastes money. This tool will do 90% of what you need. What business ...
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