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8.5

Spot Score

Soffront CRM - CRM Software

Soffront CRM Reviews in April 2025: User Ratings, Pros & Cons

Efficiently manage all customer interactions with ease.

3.8

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Soffront CRM Reviews & Ratings

3.8

Very Good

Based on 17 ratings & 17 reviews

Rating Distribution

Excellent

(8)

Very Good

(6)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Soffront stands out as a highly adaptable and user-friendly CRM solution that caters especially well to small and medium-sized businesses. Many users have praised its robust analytics, seamless sales tracking capabilities, and effective integration features, including phone integrations. Its multi-language support, particularly the inclusion of a Spanish version, ...Read more

Soffront CRM pros and cons

  • Highly user-friendly and intuitive, making it easy to adopt for individuals and teams with minimal technical expertise.

  • Comprehensive feature set including sales tracking, workflow management, and integrations (including phone), addressing diverse business needs.

  • Offers significant customization options for tailoring to specific organizational requirements.

  • Strong analytics capabilities, aiding in data-driven decision-making and enhanced sales performance.

  • Limited customization beyond standard features, potentially hindering businesses with niche needs.

  • Some users find it too simplistic or "cookie-cutter," lacking advanced functionalities found in competitors like Salesforce.

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Showing 11-17 out of 17

SM

Steph M

04/04/18

4 out of 5

"Easy site"

What do you like best about Soffront? Easy to use I would recommend it for a new business What do you dislike about Soffront?

AU

Anonymous User

03/21/18

1.5 out of 5

"Soffront needs it's own ticket system"

What do you like best about Soffront? Would not use the system if not required to by our Electronic Health Record provider. What do you dislike about Soffront?

AU

Anonymous User

11/04/16

5 out of 5

"WOWZERS!"

What do you like best about Soffront? The product is very simple to use and customize. The customer support is amazingly AWESOME!! What do you dislike about Soffront?

CD

Cheryl D

09/29/16

5 out of 5

"Thank you for precise help. "

What do you like best about Soffront? I like the completion of installing the system. The staff is generous with knowledge and patience. I am not a patient computer person

AU

Anonymous User

09/15/16

5 out of 5

"Great tool."

What do you like best about Soffront? Easy to use and endless capabilities moving into marketing. What do you dislike about Soffront?

HH

Howard H

09/01/16

5 out of 5

"Very Happy"

What do you like best about Soffront? I like how easy it is to perform the daily tasks. The software is set up perfectly for what I need.

PB

Peter B

02/24/13

4 out of 5

"Cookie Cutter CRM"

What do you like best about Soffront? Soffront is great for small businessand not looking for a lot of bells and whistles. Everything comes standard out of the box, with little to no customization, which in some instances could be a good thing. IT handles a lot of the same stuff that Salesfroce does, but without the customization.