7.7/10
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DN
David N
12/22/23
"Good Experience"
What do you like best about Smith.ai Virtual Receptionists? They are responsive and they allow you to provide them with your own script.
KD
Kimberly D
09/01/23
"Senior Case Manager"
What do you like best about Smith.ai Virtual Receptionists? One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
AU
Anonymous User
08/02/23
"Excellent Service"
What do you like best about Smith.ai Virtual Receptionists? They spell our clients names correctly, get the correct phone numbers and type out detailed information from the clients and/or vendors.
LM
Lejla M
07/28/23
"Minimal investment; Maximum results"
What do you like best about Smith.ai Virtual Receptionists? Scalability: sometimes we do not have a high volume of calls, but becuase we have Smith AI we are not worried about not having enough work for our team. Virtual receptionists adapt to the changes, handling higher call volumes during peak times and scaling down during quieter periods.
PE
Pamela E
06/15/23
"Smith.ai has been a great choice for my business"
What do you like best about Smith.ai Virtual Receptionists? Prompt and courteous. My questions or concerns are promptly addressed.
MC
Michael C
05/27/23
"Great Service"
What do you like best about Smith.ai Virtual Receptionists? Smith can screen calls - getting rid of 'spam', screening out callers seeking services we don't provide, sending callers wanting an appointment a link so they can schedule, and getting background on calls that must be returned, taking basic messages, etc.
LK
Layna K
05/18/23
"Extremely professional legal call center"
What do you like best about Smith.ai Virtual Receptionists? They are very helpful and responsive to my support requests. What do you dislike about Smith.ai Virtual Receptionists?
BD
Brian D
05/16/23
"Incredible service and value, totally impressed"
What do you like best about Smith.ai Virtual Receptionists? I like that the phone is answered by someone in North America with no major accent and that they get the number and type of caller for me. I like how willing they are to modify and personalize the service for me. and, no contract!
AW
Aaron W
03/27/23
"A partner company that will help you grow your business."
Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai did an excellent job of porting and transitioning our company into their system. I would beg to say we are one of their more complicated non-law firm clients. It wasn't a completely smooth transition, but most of the few small bumps were either out of their control or my own doing. Great company that effuses positive energy.
MC
Melanie C
03/23/23
"Essential for the Solo professional"
Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai is my virtual receptionist What do you like best about Smith.ai Virtual Receptionists?