SmatBot Reviews in April 2025: User Ratings, Pros & Cons

"A must have app 🙂"

What do you like best about SmatBot? It's very user friendly and we really get good responses on our website and it has really helped our marketing team for better promotion of our different services. What do you dislike about SmatBot? We have not experienced any sort of challenges or difficulty while using this feature. What problems is SmatBot solving and how is that benefiting you? Increasing the visibility of validated/qualified leads which in return result in good revenue for our business

"Excellent after sales service"

What do you like best about SmatBot? Onboarding is extremely smooth and after sales service offered by the team has been great What do you dislike about SmatBot? Have been a partner and using platform since last 15 months and dont find anything major which i disliked What problems is SmatBot solving and how is that benefiting you? Smatbot can be used for multiple use cases only limited to your imagination. However, i have used it for Lead Generation and Customer Service modules on whatsapp ...

"Automated and open UI chatbot"

What do you like best about SmatBot? 24/7 query management and assistance to users across multiple channels. Good UI and customer support team What do you dislike about SmatBot? There are no dislikes as of now; however, there should be a new feature adds and a reduction in turnaround time for implementation What problems is SmatBot solving and how is that benefiting you? Automate ticket closure and 24/7 support

"It is very good experience with smatbot for WhatsApp bot developments"

What do you like best about SmatBot? Very polite and supportive staff. Very great to experience while discussing about the project development. Deployment of project always in a time. Onboarding process is very simple. What do you dislike about SmatBot? Now a days support needs to be improve. It should be in a time only. Should have some ticketing tools which may track the issues and have some priority for each tickets. What problems is SmatBot solving and how is that benefiting you? When ...

"Chatbot is good for lead generation"

What do you like best about SmatBot? The product is awesome, last 3 years, we are using this product we got good lead generation for clients. What do you dislike about SmatBot? we didn't find any issues only we see our admin in new features it's very good for customers. What problems is SmatBot solving and how is that benefiting you? Customer Support and Lead Generation.

"Increased Leads and Customer Engagement with smatBot"

What do you like best about SmatBot? Setting up the chatbot was really easy. SmatBot has a user-friendly platform where you can customize how the chatbot looks and create conversations that fit your business. We were also able to connect it to our existing customer management system, which made everything seamless. What do you dislike about SmatBot? it's been a year we have been using smabot we have not encountered any issues What problems is SmatBot solving and how is that benefiting ...

"Very helpful"

What do you like best about SmatBot? Staff is very helpful. Quick service and customer care support What do you dislike about SmatBot? NIL Everything was fine No issues as such What problems is SmatBot solving and how is that benefiting you? Whatsapp And website automated chats

"SmatBot Honest Review"

What do you like best about SmatBot? The ease of setting up the bot in their website was pretty easy. They stick true to the words for no coding platform. The only dev you need is to install it on your website. Number of features they provide are also vast. What do you dislike about SmatBot? As the product is in the early stage when I used it was having a lot too many simple issues which got resolved through customer support. But could have made more robust product. What problems is SmatBot ...

"Excellent product"

What do you like best about SmatBot? The product is awesome, I suggest everyone take this product, they have features like, live chat, CRM, and a multi-language bot. What do you dislike about SmatBot? For the last 1year, we are using this product, we didn't find any issues. What problems is SmatBot solving and how is that benefiting you? They have features like appointment booking so that we have saved a lot of time using appointment booking and bot handheld a lot of customers at a time.

"Features and Supports are too good"

What do you like best about SmatBot? Features and Tech Support Team basically response time. What do you dislike about SmatBot? We are using this smatbot for the last 8 months and there is nothing like such a pointer. Recommendations to others considering SmatBot: If anyone is looking for providing the best services to their customers via chatbot then I advise you to go with Smatbot and check all the features and benifits. What problems is SmatBot solving and how is that benefiting ...