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SmartWriter - AI Writing Assistant Software

SmartWriter Reviews in February 2025: User Ratings, Pros & Cons

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4.8

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SmartWriter Reviews & Ratings

4.8

Excellent

Based on 22 ratings & 40 reviews

Rating Distribution

Excellent

(28)

Very Good

(2)

Good

(0)

Poor

(2)

Terible

(8)

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Showing 1-10 out of 40

DB

Deyan Babic

08/04/23

1 out of 5

I cancelled my subscription a few weeks…

I cancelled my subscription a few weeks ago. Unfortunately, they are still trying to take my money with Stripe and it's VERY inconvenient to receive a request of $149 for a subscription that I CANCELLED.

DB

Deyan Babic

08/04/23

1 out of 5

I cancelled my subscription a few weeks…

I cancelled my subscription a few weeks ago. Unfortunately, they are still trying to take my money with Stripe and it's VERY inconvenient to receive a request of $149 for a subscription that I CANCELLED.

QJ

Queen J

05/31/23

2 out of 5

Didn't Work!

The potential is there; however, I couldn't upload my CSV file to test. I uploaded one row, and it said I used 735 credits. Huh? For one lead? That is a rip-off and highly expensive for a bad UI design and zero customer support. Founders have to build reliable products instead of pumping out new features. A user research study may help, too, since I was stuck on the first step. I gave up! They also need to have an option for customers to immediately delete their accounts and data to be ...

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QJ

Queen J

05/31/23

2 out of 5

Didn't Work!

The potential is there; however, I couldn't upload my CSV file to test. I uploaded one row, and it said I used 735 credits. Huh? For one lead? That is a rip-off and highly expensive for a bad UI design and zero customer support. Founders have to build reliable products instead of pumping out new features. A user research study may help, too, since I was stuck on the first step. I gave up! They also need to have an option for customers to immediately delete their accounts and data to be ...

Read more

CM

Chris Martin

05/22/23

1 out of 5

Scam company

Scam company. 3/4 of it Doesn't work. Emailed customer support 4 times now and nothing back. One section kind of works, but the messages they come up with are really lame, not worth the money.

CM

Chris Martin

05/22/23

1 out of 5

Scam company

Scam company. 3/4 of it Doesn't work. Emailed customer support 4 times now and nothing back. One section kind of works, but the messages they come up with are really lame, not worth the money.

TM

Tanaa Maul

05/18/23

1 out of 5

SCAM - STAY AWAY

After subscribing to Smartwriter's PRO plan ($350 per month), I expected it to, at the very least, work. It worked OK for the first few weeks but then one day, without any warning it stopped working. I contacted customer support, and they didn't respond, so I decided to email members of their team on Linkedin. I was passed directly to the CEO, Vaibhav, to whom I described the situation in great detail. He read the email (I have software that checks this) and he didn't even respond. The ...

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TM

Tanaa Maul

05/18/23

1 out of 5

SCAM - STAY AWAY

After subscribing to Smartwriter's PRO plan ($350 per month), I expected it to, at the very least, work. It worked OK for the first few weeks but then one day, without any warning it stopped working. I contacted customer support, and they didn't respond, so I decided to email members of their team on Linkedin. I was passed directly to the CEO, Vaibhav, to whom I described the situation in great detail. He read the email (I have software that checks this) and he didn't even respond. The ...

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LN

Lucas nygaard

01/29/23

1 out of 5

Literally doesn't answer their…

Literally doesn't answer their customers on their chatbot. It blows my mind.

LN

Lucas nygaard

01/29/23

1 out of 5

Literally doesn't answer their…

Literally doesn't answer their customers on their chatbot. It blows my mind.