9.3
Spot Score
Improve customer satisfaction with real-time chat.
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Starts from $10/User/Month when Billed Yearly, also offers free forever plan
Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more
Easy to use and customize, saving time and enhancing customer interactions.
Intuitive interface with seamless navigation, contributing to a positive user experience.
Reliable service with minimal downtime, ensuring prompt message delivery.
Commitment to user privacy and security, offering end-to-end encryption for secure conversations.
Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.
Limited customization options such as themes and notification sounds may restrict personalization for some users.
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MK
Max K
01/08/24
"Works like a charm"
What do you like best about Smartsupp? I was using a much more expensive software for a live chat. After searching for some other options I found Smartsupp and gave it a try. I knew it would work when I was setting it up because of how the setup process was laid out properly, it was a breeze. It is super easy to use. After the setup was completed, in 3-4 minutes, it started working right away. I was able to customize a bunch of stuff for my needs. Actually, I did not know I could do these ...
Read more
MK
Max K
01/08/24
"Works like a charm"
What do you like best about Smartsupp? I was using a much more expensive software for a live chat. After searching for some other options I found Smartsupp and gave it a try. I knew it would work when I was setting it up because of how the setup process was laid out properly, it was a breeze. It is super easy to use. After the setup was completed, in 3-4 minutes, it started working right away. I was able to customize a bunch of stuff for my needs. Actually, I did not know I could do these ...
Read more
RK
Roman K
01/08/24
"Velmi kvalitní služby"
What do you like best about Smartsupp? Rychlost, moderní prostředí, ochotu vše sdělit. What do you dislike about Smartsupp? Zatím jsem se vším spokojen. Nenalezl jsem nic, co by se nám nelíbilo. Mohu vřele doporučit. What problems is Smartsupp solving and how is that benefiting you? Notofikace při vstupu na náš eshop, automatický chat
AU
Anonymous User
01/08/24
"Applicazione facile ed intuitiva"
What do you like best about Smartsupp? Sistema molto comodo da usare per comunicare con i clienti. Facile da inplementare ed integrare nel sistema web. What do you dislike about Smartsupp? Costi forse un po alti ma effettivamente nella media. What problems is Smartsupp solving and how is that benefiting you? Permette di interagire facilmente con i clienti.
PK
Piotr K
01/08/24
"Very nice support chat"
What do you like best about Smartsupp? - great ui/ux - fast - nice mobile app - easy to use What do you dislike about Smartsupp? - didn't find any problem with it, i don't have a long experience with those sort of apps What problems is Smartsupp solving and how is that benefiting you? contact with clients
AS
Alois S
01/05/24
"dokonalá služba"
What do you like best about Smartsupp? rozsah služeb a automatizace. Přehledy a statistiky What do you dislike about Smartsupp? není v češtině. nemá desktop aplikaci krátké zkušební období What problems is Smartsupp solving and how is that benefiting you? komunikace se zákazníky a automatizace
AS
Alois S
01/05/24
"dokonalá služba"
What do you like best about Smartsupp? rozsah služeb a automatizace. Přehledy a statistiky What do you dislike about Smartsupp? není v češtině. nemá desktop aplikaci krátké zkušební období What problems is Smartsupp solving and how is that benefiting you? komunikace se zákazníky a automatizace
JV
jmichel v
01/05/24
"Très bonne ergonomie"
What do you like best about Smartsupp? La Simplicité d'utilisation, tableau de bord clair. What do you dislike about Smartsupp? Rien à dire pour une première expérience. What problems is Smartsupp solving and how is that benefiting you? Relation directe avec le client.
JP
Jan P
12/28/23
"Web"
What do you like best about Smartsupp? Pořidil jsem si ho kvůli chatu na www stránkách a vše v pořádku. What do you dislike about Smartsupp? Líbí se mi vše, nic co bych vytkl, udělal jsem si ho kvůli komunikaci se zákazníky What problems is Smartsupp solving and how is that benefiting you? Nemám.
AU
Anonymous User
12/22/23
"Eenvoudig te installeren en werkt goed"
What do you like best about Smartsupp? Met de app kan je overal reageren op berichten. What do you dislike about Smartsupp? Ik kan niks opnoemen wat niet goed is, alleen de prijs l. What problems is Smartsupp solving and how is that benefiting you? Eenvoudig contact met klanten
