9.3
Spot Score
Improve customer satisfaction with real-time chat.
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Starts from $10/User/Month when Billed Yearly, also offers free forever plan
Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more
Easy to use and customize, saving time and enhancing customer interactions.
Intuitive interface with seamless navigation, contributing to a positive user experience.
Reliable service with minimal downtime, ensuring prompt message delivery.
Commitment to user privacy and security, offering end-to-end encryption for secure conversations.
Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.
Limited customization options such as themes and notification sounds may restrict personalization for some users.
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Showing 31-40 out of 410
G
Gergo
02/22/24
Easy to use and great
Easy to use, professional chat program with great options and fast services.
KS
Krzysztof Stanisławski
02/22/24
Great
easy chat with customers
MC
Marcin Czaja
02/21/24
Transforming Customer Service with Smartsupp: Our Team's Experience
Ever since we started using Smartsupp, our customer service has undergone a complete transformation. The convenient and intuitive integration of Smartsupp with our platform has increased the cohesion of our support and genuinely improved our users' experiences. The live chat panel has globally become a favorite of our team.
SB
Sachin Bhatt
02/20/24
Very supportive
Date of experience: February 20, 2024
SB
Sachin Bhatt
02/20/24
Very supportive
Date of experience: February 20, 2024
OC
Oluwakayode Christian
02/20/24
I like the fact that one can see the…
I like the fact that one can see the location of visitors. It’s a morale booster
RP
Radek Podrazil
02/20/24
Great tool for increasing conversion and customer satisfaction and feedback
Shortcuts are great, automatic replies. Easy implementation and work with offline/online status of operators. The only thing I am missing is integration with Chat GPT and Make.
R
Renault-esklep.pl
02/20/24
Good communicator for working with…
Good communicator for working with clients. Friendly application, possibility of using the mobile version, using a chat-bot. I recommend
MK
Maja Konior
02/19/24
I love the application because I can…
I love the application because I can monitor traffic in the store, what customers pay attention to, and I like the quick contact with customers
TB
Trade Bullish
02/19/24
Great app
Great app, easy to us. And nice features